FeedbackSubtypes
Name: Feedback Subtypes
Type: Ancillary
Modules: COM-Investigator, COM-Representative
Description: List of feedback subtypes.
| Field | Documentation |
|---|---|
| FeedbackTypeAbbr | Feedback type identifier from FeedbackTypes.FeedbackTypeAbbr. References the feedback type the specific subtype belongs to. |
| FeedbackSubtypeAbbr | Identifier of a feedback subtype. Must be unique within a feedback type. |
| Description | Description of the feedback subtype. |
| FeedbackPriorityId | Feedback priority identifier from FeedbackPriorities.FeedbackPriorityId. References the priority of a specific feedback subtype. |
| DefaultFeedbackType | Deprecated. |
| MisconductTypeGroup | Performance type group identifier for a specific feedback subtype. This identifier is from AncillaryGroups.AncillaryGroup where AncillaryGroups.AncillaryGroupType is 'MT'. This field is replaced by the performanceTypeGroup field in the latest COM and OPS systems. |
| ReportingGroup | Group identifier used in COM reports. |
| TemplateFile | File name of the form letter template assigned to the feedback subtype. |
| PerformanceTypeGroup | Performance type group identifier for a specific feedback subtype. This identifier is from AncillaryGroups.AncillaryGroup where AncillaryGroups.AncillaryGroupType is 'MT'. |
| FeedbackCategory | A flag indicating if the complaint is driver or vehicle related (0 - Generic, 1 - Driver, 2 - Vehicle) |