About the COM Representative Screen

Once ancillary data and system properties have been defined to suit the needs of your transit site, you can record customer feedback in COM using the COM Representative screen.

The COM Representative screen:

Allows you to type as much detail as you require on the feedback.
Enables you to organize data in the way that best suits your needs.
Provides easy and time efficient methods of entering feedback that contains multiple subjects and multiple transit modes.
Draws scheduling and client data from Trapeze FX, OPS, and PASS applications.