COM
Release notes on tasks that apply to COM.
| Version | Type | Description | ID |
|---|---|---|---|
|
19.1.0.0 |
ENH | COM now supports the Client Shell 64-bit version. | TI-11763 |
|
19.1.0.0 |
CORR | When selecting a department for a new feedback record, the Department drop-down list now only shows the departments that belong to the auto selected Division. (The Division is automatically selected based on the Incident Date, Line Id, Line Direction, Stop, Sch Time, and Block entered for the new record.) | TI-11801 |
|
19.1.0.0 |
CORR | The issue of some fields selected in the Screen Information screen not being displayed in the COM Representative and COM Investigator screens has been fixed. | TI-11712 |
|
19.1.0.0 |
CORR | The error that occurred that prevented the saving of feedback when users selected a line from FX but did not have Stop Times data in OPS has been fixed. | TI-11837 |
|
19.1.0.0 |
CORR | When users select a future date in the Contact Date field, a warning now appears and the date is reset to the original value. | TI-12292 |
|
19.1.0.0 |
CORR | The issue of Report Groups that were newly added to Feedback Subtype records not being shown on the Feedback Subtype ancillary data screen has been fixed. | TI-12823 |
19.2.0.0 |
CORR | The issue of the incorrect operator and Run number being shown when users filled in the SchTime (Scheduled Time) field in the COM Representative screen has been fixed. | TI-13971 |
|
19.2.0.0 |
CORR | The issue of the Vehicle Number automatically being shown as 0001 by default for routes that are not maintained in Trapeze OPS has been fixed. The field is now shown as blank if there is no information about the vehicle. | TI-13908 |
|
19.3.0.0 |
CORR | Improved loading time of Service Shell for COM. | TI-13743 |
|
19.3.0.0 |
CORR | The issue of phone numbers saved with masked characters in COM-Web not being displayed properly in the COM Investigator and COM Representative screens has been fixed. | TI-13199 |
|
19.5.0.0 |
CORR | The issue of text that was pasted into a text field in the COM Investigator screen being erased when the user attempted to add more text into the field has been fixed. | TI-12892 |
| 19.5.0.0 | ENH | The following changes have been made to customer confirmation email
messages:
|
TI-15967 |
| 19.5.0.0 | ENH | The following context properties have been added:
The properties are selected by default. If not selected, the fields associated with the property are not automatically filled in when the SchTime field is updated. To prevent the Vehicle Number field from being cleared when other fields such as the Stop or SchTime fields are updated, the COM/Customers Feedback settings/SchTime auto populate fields/Vehicle property should not be selected. |
TI-12287 |
| 19.6.0.0 | CORR | The issue of the application failing when users pressed the Tab key in the Customer dialog box while the pointer was on the grid (focus was on the left section) has been fixed. | TI-16392 |
| 19.7.0.0 | CORR | The issue of the FeedBackSubtypeAbbrs that have been renamed not being shown properly in the Context dialog has been fixed. (Note: After renaming the Abbrs and updating COM, manually remove the old FeedbackSubtypeAbbr and FeedbackTypeAbbr entries from the ReportGroupFeedbackSubtypes table in the database.) | TI-14444 |
| 19.8.0.0 | CORR | In the Investigator Tool dialog box, the issue of the Incident Date check box not being selected when there was a date shown has been fixed. The issue occurred when the Core/Locale/Formats/Date Display Format context property was set to MMM dd, yy. | TI-16481 |
| 19.8.0.0 | CORR | The issue of the incorrect appearance of the View button for Attachments in the COM screens has been fixed. | TI-16872 |
19.9.0.0 |
CORR | When a user whose Ancillary/DistributionList/View permission has been set to Deny attempts to open the Distribution List ancillary data screen, an Access Denied error message now appears. | TI-15929 (This task is related to TI-15923/TI-17231/TI-15935.) |
19.9.0.0 |
CORR | When a user whose Ancillary/EmailLog/View permission has been set to Deny attempts to open the Email Log ancillary data screen, an Access Denied error message now appears. | TI-15935 This task is related to TI-15923/TI-17231/TI-15929. |
19.9.0.0 |
CORR | When a user whose View permission for COM ancillary data screens has been set to Deny attempts to open an ancillary data screen, an Access Denied error message now appears. | TI-17231 This task is related to TI-15923. |
19.9.0.0 |
CORR | The issue of users not being able to submit COM Feedback from the PASS Booking screen has been fixed. | TI-17082 |
19.11.0.0 |
CORR | The issue of an error message being shown when users attempt to re-open COM after running reports has been fixed. | TI-17120 |
| 19.11.0.0 | ENH | Names and Employee IDs of inactive employees are now shown with the label, INACTIVE, in Employee lists such as in the Involved Employee Id field in the COM Investigator screen. | TI-17108 |
19.11.0.0 |
CORR | The issue of the Stop and Sch Time not being displayed in the COM Representative screen after users entered the mandatory incident information has been fixed. | TI-17436 |
19.12.0.0 |
CORR | A new option, Feedback Type has been added to the Group By parameter for the COM Roll Up report. If selected, the report shows data based on the selected feedback type. | TI-18006 |
| 19.15.0.0 | ENH | The following context properties have been added to support connection to the
Hastus web service:
The following context properties have been removed:
|
TI-18945 |
| 19.15.0.0 | CORR | The issue of the list of COM Investigators not being refreshed when changes were made in the COM Investigators screen has been fixed. Previously, the screen was refreshed only after the Client Shell was restarted. | TI-18821 |
| 19.16.0.0 | ENH | Added the COM/Email and Formletter/Use HTML file as FormLetter Template context property. If selected, users can choose the html template as the email template. To include data from the selected feedback in the html file, insert the following: \{{ColumnName}} where Column Name is the name of the database column that you want to use from either the ComFeedback or ComSubject table. | TI-3676 |
| 19.16.0.0 | ENH | Added a new context property, COM/OPS/Show Ops Missed Trips. If selected, cancelled trips shown with a (CANCELLED) label are included in the Sch Time dropdown list. | TI-18848 |
| 19.16.0.0 | ENH | Added a new security key, COM/Clone Complaint. If granted, the Clone Feedback Icon is enabled. This prevents inadvertent cloning of feedback records. | TI-19023 This task is related to TI-11503. |
| 19.16.0.0 | ENH | COM can now receive all employee information that are in alphanumeric characters into the Investigation tool and feedback forms when querying the HASTUS web service. | TI-19118 |
| 19.16.0.0 | CORR | The issue of the Investigation tool stopping to respond when the DirectionName option in the Use Value column was cleared has been fixed. (The issue occurred while users attempted to retrieve operator information from BD.) | TI-19189 |
| 19.20.0.0 | ENH | The log on the API calls to Hastus from COM now shows the full request being sent and the full response being returned when the appropriate switches are enabled. | TI-19966 |
| 19.21.0.0 | CORR | The issue of the Division dropdown list sometimes not showing any options after users selected a Line to create a new Incident record in the COM Investigator screen has been fixed. | TI-20094 |
| 19.22.0.0 | CORR | The issue of changes made in the Screen Information screen not being applied in the related fields in the COM Investigator and COM Representative screens has been fixed. | TI-20450/MPSTE-963 |
| 19.22.0.0 | CORR | The issue of the workflow not being set when a feedback record is created in the COM Representative screen has been fixed. A default Workflow value is now set when a feedback record is created. | TI-20477/MPSTE-965 |
| 19.22.0.0 | CORR | The following changes were made to fix issues regarding inconsistent COM-OPS
and TransitMaster data:
|
TI-20492 |
| 19.22.0.0 | CORR | The issue of extra trailing spaces in values entered in some COM fields causing the values in related fields to be not displayed properly has been fixed. | TI-20595 |
| 19.23.0.0 | CORR | The issue with using an HTML template for COM email messages and form letters
and other related minor issues have been fixed. Some information to note:
|
MPSTE-1017 This is related to TI-3676. |
| 19.24.0.0 | CORR | The issue of repeated error messages in the log related to invalid data in the Holidays table has been fixed. | MPSTE-2094 |
| 19.25.0.0 | CORR |
The following issues with newly created feedback from COM-Web that is shown in
the COM Investigator screen have been fixed:
|
MPSTE-2118 |
| 19.27.0.0 | CORR |
A new option, PreventUpdateWithEmpty has been added to ComAncillaryRegisteredUsersView in COM Screens. When a feedback record is submitted by a registered customer and the option is selected for a field, but that field is empty in the feedback record, COM no longer updates the field in the customer's profile. Previously, when a feedback record was submitted in COM-Web and the customer did not fill in the Phone number field, COM removed the existing phone number in their profile. The new option has been selected by default for the following fields: FirstName, LastName, Gender, Address, AddrName, SiteName, StreetNo, OnStreet, AtStreet, Unit, City, ZipCode, State, PhoneHome, PhoneBusiness, PhoneCell, and Email. The value in these fields will not be updated in the customer's profile if they were empty in the submitted feedback. Note: The option can be changed based on the customer's needs. The server must be
restarted if the option is changed for any of the fields.
|
MPSTE-2255 |
| 19.30.0.0 | CORR | The issue of the correct Investigator not being automatically assigned when a new COM feedback record was created immediately after another one in the COM Investigator screen has been fixed. Previously, the investigator assigned to the earlier record was also being assigned to the new record. | MPSTE-2500 |
| 19.31.0.0 | CORR | The issue of the email address in the To field being added to the Cc field or overwriting the email address in the Cc field when users sent email messages has been fixed. | MPSTE-2566 |
| 19.33.0.0 | ENH | The following Notification Types, New Action Email and Investigator Notification have been added to the context dialog of the Com Notification screen. | MPSTE-2505 |
| 19.33.0.0 | ENH | The Investigation Tool now displays the correct local date and time from the Hastus API response. | MPSTE-2723 |
| 19.33.0.0 | ENH | When OPS schedule data is used, the Investigation Tool now filters by Division ID even if no Vehicle Car Number is provided. | MPSTE-2716 |