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About Form Letters
Form letters are standard letters written from templates, sent to different clients that may be personalized by inserting the name and address of the recipient and other details about the selected feedback.
Setting Properties for Form Letters
The COM properties that apply to Form letters determine how the application configures Form letters based on your needs.
Third Party Software
The COM Merge functionality also requires the following applications and files to be loaded on the server that runs COM.

Third Party Software

The COM Merge functionality also requires the following applications and files to be loaded on the server that runs COM.

Table 1. Third Party Software
Software	Description
Microsoft Word	Version 2002 or later.
Adobe Acrobat Reader	Version 7.0 or later.
pdfLib.dll file	This is a licensed third party file. If you require it, please contact your Trapeze representative for more information.
Printer drivers	For printers used to print form letters.