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Home About INFO-Agent INFO-Agent allows you to provide fast and accurate responses to everything from trip planning and schedule lookups to finding detailed information about transfers and bus stops.
About This Guide The INFO-Agent System Administrator Guide provides detailed step-by-step instructions about INFO-Agent tools and features. It is intended for system administrators who provide support to users of INFO-Agent. It includes information on data administration and advanced features of the application.
What's New in This Edition The following changes have been documented in this version 19 edition of the INFO-Agent System Administrator Guide:
About INFO-Agent INFO-Agent allows you to provide fast and accurate responses to everything from trip planning and schedule lookups to finding detailed information about transfers and bus stops.
About This Guide The INFO-Agent System Administrator Guide provides detailed step-by-step instructions about INFO-Agent tools and features. It is intended for system administrators who provide support to users of INFO-Agent. It includes information on data administration and advanced features of the application.
Sending Us Feedback Please address comments or feedback about the Guide to:
Resources for Software Maintenance You can access additional technical assistance through the Collaborate community and the annual Think Transit conference.
Logging on to the System To start using Trapeze INFO-Agent, you must log on to the system.
About Installing and Configuring INFO-Agent Each application needs to be configured differently in order that they can operate in the Trapeze4 environment successfully.
About DBEdit DBEdit is a Trapeze utility that manages databases used by Trapeze software.
Viewing INFO-Agent Permission Keys The permission keys that apply to INFO-Agent are set in the same manner as the other permission keys.
About INFO-Agent Properties INFO-Agent is supported by several tiers of information. After installation, the following preliminary data is required to facilitate the use of INFO-Agent:
About INFO-Agent Ancillary Data INFO-Agent uses ancillary data that is shared with other Trapeze applications such as Trapeze FX. The ancillary data provides the basic information used in itinerary generation.
About Security Overview of security features.
About Setting Parameters When you execute an itinerary search, the results are governed by a set of parameters recorded on the Parameters tab of the Itinerary Planning screen.
About Itinerary Generation Performed in Steps Itinerary generation can be divided into steps that are performed only if necessary. This is particularly helpful in situations where a comprehensive search can take a long time to be completed.
Maintaining Itineraries The Maintain Itineraries feature allows you to copy, view, and delete itineraries.
About Manual Itinerary Generation Build a itinerary manually by starting with the origin and building forward to the destination or by starting with the destination and building backwards to the origin. Both methods lead to the same result.
About the Transfer Wizard The Transfer Wizard is a versatile tool that is used to create and manipulate transfers for areas within a single agency or between multiple agencies.
About Importing Paratransit Bookings to INFO-Agent The import feature is intended for sites using both Trapeze PASS and INFO-Agent. PASS bookings can be imported into INFO-Agent. Itineraries are then batch processed for these bookings in order to compare the cost and efficiency of using fixed route service versus paratransit service.
About Configuring Audiences Audiences allows you to direct certain subsets of information to specific applications, users, and user groups.
Parameters When you perform an itinerary search, the results are governed by a set of parameters recorded in the Parameters tab of the Itinerary Planning screen.
About This Guide
The INFO-Agent System Administrator Guide provides detailed step-by-step instructions about INFO-Agent tools and features. It is intended for system administrators who provide support to users of INFO-Agent. It includes information on data administration and advanced features of the application.
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