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Patch Upgrade Support
Trapeze provides several ways to connect with the Customer Care team.
Release Notes
Trapeze is pleased to deliver v19 release notes, which includes: customer-driven enhancements, your fix requests, and improvements affecting application stability and performance.
Key Features and Modifications
The following list highlights significant changes with the Traveler Experience v19.0.x release. Refer to the Enhancements and Corrections tables for a complete list of modifications and documentation for changes.
The following tables list the enhancements and corrections implemented in this release.
General
Release notes on some items that apply to more than one Traveler Experience module.
Address Matcher
Release notes on tasks that apply to the Address Matcher.
COM
Release notes on tasks that apply to COM.
COM-Web
Release notes on tasks that apply to COM-Web.
COM Standard Reports
Release notes on tasks that apply to COM Standard Reports.
CTM Server/Engine
Release notes on tasks that apply to CTM Server/Engine
Departure Boards
Release notes on tasks that apply to both INFO Departure Boards and PASS Departure Boards (except where indicated).
INFO-Email/SMS
Release notes on tasks that apply to INFO-Email/SMS.
INFO-IVR
Release notes on tasks that apply to INFO-IVR.
INFO-Web G3
Release notes on tasks that apply to INFO-Web G3.
Notifications
Release notes on tasks that apply to Notifications.
Security
Release notes for Security and related issues.
Patch Upgrade Installation Notes
Some features may require additional processes to run properly. Contact Customer Care for more information.
Contact Information
For comments or concerns regarding this document, contact documentation@trapezegroup.com. For all other inquiries, please contact cc@trapezegroup.com.