Cases and Infractions

Version	Type	Description	ID
6.2.2	ENH	Infractions can now be confirmed or forgiven in bulk. To use this feature, the security permission PassEligibility/Service Infractions/Screens/Infractions must be granted. In Service Infractions, on the Infractions tab, the following filters can be used to search for infractions: Start Date (mandatory) End Date (mandatory) Policy, Client, Location (one of which is mandatory) Stage Location Type Schedule Status Para. Service Provider Purpose Infraction Status Use Display to show matching infractions and Reset to clear filter values. After infractions are identified, the following options are available: Confirm Confirm All Confirm Undecideds Forgive Forgive All Forgive Undecideds Relates to PASS-12865 and PASS-14041.	PASS-12596
6.2.2	ENH	Cases can now be updated in batches. Specifically, all cases or all unassigned cases in a selected Investigation phase can be assigned to a specific user. To do this, click Assign > All In Phase or Assign > All In Phase Unassigned Cases; or select Assign To Me > All In Phase or Assign To Me > All In Phase Unassigned Cases. Relates to PASS-13180.	PASS-12597
6.2.2	ENH	Weather details can now be shown for infractions. Weather information includes address, date and time, temperature, precipitation probability, wind speed, and humidity. To view weather information, on the Cases tab, in the Infractions widget, for a trip with location information, click the Show Weather Information button.	PASS-12881
6.2.2	ENH	Flagged Period totals for clients are now visible on the Cases tab in the Infractions widget title bar.	PASS-12900
6.2.2	CORR	A new button is available in the upper-right corner of the AVL map screen (accessed from the Infractions widget). This allows users to toggle Google Street Routing on and off. (The button looks like a small section of road with passing lines.)	PASS-12953
6.2.2	ENH	Now, when a Behavioral policy case infraction is created, today's date is used and a Trip ID can be entered.	PASS-12995
6.2.2	ENH	Behavioral case infractions in a Confirmed or Forgiven state can no longer be edited or deleted. Behavioral cases can only be deleted if they are in the initial stage. They can be edited in any stage.	PASS-12996
6.2.2	ENH	On the Cases tab, Confirm Undecideds and Forgive Undecideds options were added to allow bulk confirmations for a selected case. To confirm all undecided case infractions, select the case card, click the arrow beside Confirm and click Confirm Undecideds. To forgive all undecided case infractions, select the case card, click the arrow beside Forgive and click Forgive Undecideds.	PASS-13118
6.2.2	ENH	Now, when Behavioral policies are in the Archived stage, infractions cannot be added.	PASS-13142
6.2.2	ENH	In Behavioral cases, the Initial stage is now always visible.	PASS-13175
6.2.2	ENH	Cases can now be updated in batches. Specifically, after selecting an appropriate phase, users can select Promote > All In Phase to promote all eligible cases, or, in compose message phase, users can click Download > All In Phase to download all phase letters to a .zip file and Letter Issued > All In Phase to mark all phase letters as delivered. Relates to PASS-12597.	PASS-13180
6.2.2	ENH	Confirmed, forgiven, and undecided infractions (shown in the Infractions widget on the Cases tab) now have specific icons associated with them: Confirmed is an x Forgiven is a check mark Undecided is a question mark	PASS-13731
6.2.2	ENH	Now, on the Cases tab, all cases (or all unassigned cases) within a phase can be assigned to the current user. To assign all cases, click the phase (for example, Warning Alert > Investigation) and then click Assign To Me > All In Phase. To assign all unassigned cases, click the phase and then click Assign To Me > All In Phase Unassigned Cases.	PASS-13732
6.2.2	ENH	On the Cases tab, user groups are no longer listed in the Assign lists.	PASS-13914
6.2.2	ENH	Infractions shortcuts (found in the Infractions widget on the Cases tab) are now available. They let system users show all case infractions, show confirmed infractions, show forgiven infractions, show undecided infractions, select all infractions, and clear all infractions.	PASS-14092
6.2.2	ENH	Now, when multiple infractions are confirmed or forgiven using the Infractions tab, the system user's name appears in the entry recorded on the Cases tab in the Case History widget.	PASS-14170
6.2.2	ENH	Infractions based on cancellations that have been uncanceled after the infraction is Confirmed are now marked in black with a prohibition sign (circle with a slash through it). This lets users know that the infraction will not be used when determining applicable penalties.	PASS-14172
6.2.2	ENH	Weather information is shown in Fahrenheit or Celsius based on the Core > Locale > Formats > Temperature context property.	PASS-14183
6.2.2	ENH	Comments added to Behavioral cases can now be edited. To view previous versions of the comment, in the Case Comments widget, click the Comment History button.	PASS-14203
6.2.2	ENH	Unit information is now visible on the Cases tab in the Client Information widget. For example, and apartment number of 101 or a suite number of 223.	PASS-14340
6.2.2	ENH	On the Cases tab, in the Infractions widget, wording was updated. For example, `Client Flagged Periods` is now `Flagged Periods`.	PASS-14365
6.2.2	ENH	Icons were removed from the Client Information widget.	PASS-14371
6.2.2	ENH	The Show Avl Map option in the Infractions widget is only available if the geostatus value is less than 0 (Geostatus is found in the BookingLegs table).	PASS-14375
6.2.2	ENH	Now, reasons applied when batch confirming or denying infractions (from the Infractions tab) are added to the Case History widget. Note that case comments are not seen in the Case History widget, they are found in the Case Comments widget.	PASS-14381
6.2.2	ENH	Infractions shortcuts (found in the Infractions widget on the Cases tab) have been renamed. Now, from left to right, they are Show All, Show Confirmed, Show Forgiven, Show Undecided, Select All, Clear All.	PASS-14524
6.2.2	ENH	A count of pending infractions is now shown on the Infractions title bar.	PASS-14703
6.2.2	ENH	The Reinvestigate button is now available for cases in a grace period and waiting to be suspended. After a client has been suspended, a Modify Suspension button is now available. This allows users to forgive the suspension and re-define the Suspension Duration. Relates to PASS-15713.	PASS-15598
6.2.2	ENH	The Create dialog box for creating Behavioral policy cases includes the Client Name or #, the Creation Date, and a Description of the case.	PASS-12867
6.2.2	ENH	Now, for Behavioral policies, when an Occurrence Date is selected, scheduled trips for the selected date are available from the Trip ID drop-down list. This allows users to associate infractions with specific trips when warranted.	PASS-14372
6.2.3	ENH	Now, selecting a different client case in the Client Information widget reorients the Cases tab to the selected case.	PASS-16071
6.2.3	CORR	There was an issue where some cases transitioned from Warning - Delivered phases to the Warning Alert 1 - Investigation phase and letters that had been delivered were removed from cases. Now, infractions previously used in sanctions cannot be re-validated and letters are not removed from cases that are reset and transition from the Warning Alert 1 - Delivered phase to the Warning Alert - Investigation phase.	PASS-16205
6.4	ENH	Now, a case that has transitioned to the Warning - Delivered phase can have its warnings re-investigated and infractions forgiven in the Warning - Delivered screen.	PASS-16380
6.2.6	ENH	The Behavioral Case creation process has been improved with the following updates: You can search for clients by Client ID. When searching for a client, the client ID is now added to the beginning of the client name.	PASS-18665
6.2.6	ENH	Sort functionality has been improved, you can now sort case cards by total number of infractions in a phase.	PASS-17801
6.2.7	ENH	Client name and Id is now displayed on Infractions card in the Infractions tab.	PASS2-971
6.2.8	CORR	Fixed an issue that caused cases with undecided infractions to be stuck in the Warning-Delivered phase.	PASS2-4837
6.2.8	ENH	Improvement added to allow you to skip an unnecessary case from initial to closed phase when archiving cases.	PASS2-4718
6.2.8	CORR	Fixed an issue where when infractions were updated for a case, extra invalid trip count was updated in the history record.	PASS2-4570
6.2.8	ENH	Added Used in Sanction to Infraction Status dropdown menu in the Infractions tab.	PASS2-4513
6.2.8	ENH	The following improvements have been made in the Infractions tab: Client search results are now displayed in this format: First name Last name [client id] Filter clients by client id. Single/batch confirm/forgive infractions from initial cases.	PASS2-2501
6.2.8	CORR	Fixed an issue, where Confirm/Forgive buttons were enabled before infractions were selected.	PASS2-5613
6.2.8	CORR	Fixed an issue, where filter criteria was removed from the cache when the infraction tab was loaded. When last used filter criteria is loaded with the Infractions tab, it can cause confusion.	PASS2-5334
6.2.4	ENH	Added a purple color-code for used in sanction infractions to denote that they were no longer forgivable, with the same X icon as confirmed infractions.	PASS-16673
6.2.4	ENH	Enabled the Show AVL Data button on the infraction list widget when the ShowDummyAVLData Switch was turned on, even though there was no valid AVL data available. When ShowDummyAVLData switch is turned off, the Show AVL Data button is enabled only when valid AVL data is available for the trip associated with the infraction.	PASS-16672
6.2.4	CORR	Fixed an issue where error pop-up appears after adding a comment to a case.	PASS-16612
6.2.6	ENH	Client and Location search has been improved. You can now search by entering ID into Client and Location drop-down boxes.	PASS-18769
6.2.6	ENH	Maximum 2000 Characters is displayed on ADD A COMMENT pop-up to inform users of character limit.	PASS-18869
6.2.6	ENH	You can now print all cases (or all cases within a phase) for a report.	PASS-18547
6.2.7	CORR	Fixed an issue where Case history was not ordered.	PASS2-970
6.2.8	CORR	Fixed an issue where a client case showed previous suspension history despite having no previous suspensions. This occurred because a suspension was created and set with a start date of today.	PASS2-5885
6.2.8	ENH	Arrival/dwell info for trips are now displayed on Infraction cards in the Cases screen even when Driver/Vehicle/Provider information is missing.	PASS2-5623
6.2.8	ENH	Removed color coding of cancelled times in Infraction cards.	PASS2-5408
6.2.8	ENH	Added an Issues Only checkbox to the Infractions dialog. When checked, the filter excludes any infraction that does not have any obvious issue with it. This will make it easier for users to find the infractions that have some probable reason to be forgiven. They would then be able to select and forgive all infractions displayed.	PASS2-5208
6.2.8	CORR	Fixed an issue where new infractions promoted a client from level 1 to 2 despite suspensions forgiven at level 1. This was incorrect logic. If level 1 was forgiven, then the client should be moved back to a previous level, and new infractions should promote the client to level 1.	PASS2-5033
6.2.8	CORR	On the Infractions tab, the total number of infractions is now displayed.	PASS2-4931
6.2.8	ENH	Client ID is now displayed on case cards and case ID is displayed on the infractions widget title bar.	PASS2-4826
6.2.8	CORR	Fixed an issue in the Infraction tab, where interacting with disabled Confirm/Forgive for a UsedInInfraction made the dialog box pop-up, which could be confusing for users.	PASS2-4802
6.2.8	ENH	The following were added to improve the performance of the Infractions tab: Improved performance of batch case status update process by splitting the work into smaller batches. Improved performance of case history logging process by pre-loading assignee entity. Improved performance of policy infractions loading by including client info in the main query. Improved performance of infraction view model creation in batch mode. Removed Avl and Tracker Actions data from infraction cards when displayed in infractions tab. Allowed users to select a single day when filtering policy infractions in Infractions tab. Removed hints when running background process manually from test tab. Logged infractions batch update progress Distinguished used in sanction infractions total count from confirmed ones on infractions title bar. Displayed only a limited number of infractions in infractions tab. Total infraction number displayed on title should indicate the correct total and batch operations have to update all infractions that match the criteria (not only the ones that are displayed).	PASS2-4736
6.2.8	CORR	Fixed an issue where the current date could not be changed when working on a case.	PASS2-4201
6.2.9	CORR	Fixed an issue where in the Infractions tab, the Para. Service drop-down list filter was not functioning correctly.	PASS2-7427
6.2.9	CORR	Fixed an issue where the incorrect number was shown after confirming all infractions. This occurs when there was more than 1000 infractions displayed, and then Confirm All Infractions was clicked, the incorrect number was displayed on the confirmation dialog box.	PASS2-7411
6.2.9	ENH	Combined the counts for Confirmed and Used in Sanction infractions to avoid confusion when percentage was displayed on the title bar.	PASS2-7388
6.2.11	ENH	You can resend an email on a case in any phase except for a closed phase without having to reinvestigate.	PASS2-12527
6.2.11	ENH	Cases without email, but fall under email enabled policies can still be promoted. The Send Email switch is now disabled. When a user promotes a case, they will get a warning message that there are cases that do not have email addresses, and those cases will still be promoted, but will be letter only.	PASS2-12504
6.2.11	ENH	Now, assignment/un-assignment/reassignment of cases is allowed in compose and delivered phases.	PASS2-11418
6.2.11	ENH	Client info is now included when importing infractions in order to handle cases for inactive clients. Previously, if there was missing client info when fetching policy infraction records, Service Infractions would assume clients had not been imported before, and would then continually generate new policy infraction records.	PASS2-10575
6.2.11	ENH	The Labels icon and drop-down list on the Cases ribbon will now come after the Letters icon.	PASS2-10432
6.2.11	ENH	The Download button (below the Labels icon in the Cases ribbon) will only be enabled for single or all cases within a phase, when a labels template is uploaded for a policy.	PASS2-10419
6.2.11	ENH	In Warning - Delivered Phases, a button was added in the Cases ribbon to allow you to re-investigate the warnings.	PASS2-9092
6.2.11	ENH	In the Infractions card, AM/PM flag is now displayed on neg times.	PASS2-8282
6.2.12	ENH	Fixed an issue where a schedstatus code change was not displayed in the Infraction card when the schedstatus code was changed from one infraction type to another. The previous one was still displayed.	PASS2-12371

6.2.2

ENH

Infractions can now be confirmed or forgiven in bulk.

To use this feature, the security permission PassEligibility/Service Infractions/Screens/Infractions must be granted.

In Service Infractions, on the Infractions tab, the following filters can be used to search for infractions:

Start Date (mandatory)
End Date (mandatory)
Policy, Client, Location (one of which is mandatory)
Stage
Location Type
Schedule Status
Para. Service
Provider
Purpose
Infraction Status

Use Display to show matching infractions and Reset to clear filter values.

After infractions are identified, the following options are available:

Confirm
Confirm All
Confirm Undecideds
Forgive
Forgive All
Forgive Undecideds

Relates to PASS-12865 and PASS-14041.

PASS-12596

6.2.2

ENH

Cases can now be updated in batches.

Specifically, all cases or all unassigned cases in a selected Investigation phase can be assigned to a specific user.

To do this, click Assign > All In Phase or Assign > All In Phase Unassigned Cases; or select Assign To Me > All In Phase or Assign To Me > All In Phase Unassigned Cases.

Relates to PASS-13180.

PASS-12597

6.2.2

ENH

Weather details can now be shown for infractions.

Weather information includes address, date and time, temperature, precipitation probability, wind speed, and humidity.

To view weather information, on the Cases tab, in the Infractions widget, for a trip with location information, click the Show Weather Information button.

PASS-12881

6.2.2

ENH

Flagged Period totals for clients are now visible on the Cases tab in the Infractions widget title bar.

PASS-12900

6.2.2

CORR

A new button is available in the upper-right corner of the AVL map screen (accessed from the Infractions widget).

This allows users to toggle Google Street Routing on and off. (The button looks like a small section of road with passing lines.)

PASS-12953

6.2.2

ENH

Now, when a Behavioral policy case infraction is created, today's date is used and a Trip ID can be entered.

PASS-12995

6.2.2

ENH

Behavioral case infractions in a Confirmed or Forgiven state can no longer be edited or deleted.

Behavioral cases can only be deleted if they are in the initial stage. They can be edited in any stage.

PASS-12996

6.2.2

ENH

On the Cases tab, Confirm Undecideds and Forgive Undecideds options were added to allow bulk confirmations for a selected case.

To confirm all undecided case infractions, select the case card, click the arrow beside Confirm and click Confirm Undecideds.

To forgive all undecided case infractions, select the case card, click the arrow beside Forgive and click Forgive Undecideds.

PASS-13118

6.2.2

ENH

Now, when Behavioral policies are in the Archived stage, infractions cannot be added.

PASS-13142

6.2.2

ENH

In Behavioral cases, the Initial stage is now always visible.

PASS-13175

6.2.2

ENH

Cases can now be updated in batches.

Specifically, after selecting an appropriate phase, users can select Promote > All In Phase to promote all eligible cases, or, in compose message phase, users can click Download > All In Phase to download all phase letters to a .zip file and Letter Issued > All In Phase to mark all phase letters as delivered.

Relates to PASS-12597.

PASS-13180

6.2.2

ENH

Confirmed, forgiven, and undecided infractions (shown in the Infractions widget on the Cases tab) now have specific icons associated with them:

Confirmed is an x
Forgiven is a check mark
Undecided is a question mark

PASS-13731

6.2.2

ENH

Now, on the Cases tab, all cases (or all unassigned cases) within a phase can be assigned to the current user.

To assign all cases, click the phase (for example, Warning Alert > Investigation) and then click Assign To Me > All In Phase.

To assign all unassigned cases, click the phase and then click Assign To Me > All In Phase Unassigned Cases.

PASS-13732

6.2.2

ENH

On the Cases tab, user groups are no longer listed in the Assign lists.

PASS-13914

6.2.2

ENH

Infractions shortcuts (found in the Infractions widget on the Cases tab) are now available.

They let system users show all case infractions, show confirmed infractions, show forgiven infractions, show undecided infractions, select all infractions, and clear all infractions.

PASS-14092

6.2.2

ENH

Now, when multiple infractions are confirmed or forgiven using the Infractions tab, the system user's name appears in the entry recorded on the Cases tab in the Case History widget.

PASS-14170

6.2.2

ENH

Infractions based on cancellations that have been uncanceled after the infraction is Confirmed are now marked in black with a prohibition sign (circle with a slash through it).

This lets users know that the infraction will not be used when determining applicable penalties.

PASS-14172

6.2.2

ENH

Weather information is shown in Fahrenheit or Celsius based on the Core > Locale > Formats > Temperature context property.

PASS-14183

6.2.2

ENH

Comments added to Behavioral cases can now be edited.

To view previous versions of the comment, in the Case Comments widget, click the Comment History button.

PASS-14203

6.2.2

ENH

Unit information is now visible on the Cases tab in the Client Information widget.

For example, and apartment number of 101 or a suite number of 223.

PASS-14340

6.2.2

ENH

On the Cases tab, in the Infractions widget, wording was updated.

For example, Client Flagged Periods is now Flagged Periods.

PASS-14365

6.2.2

ENH

Icons were removed from the Client Information widget.

PASS-14371

6.2.2

ENH

The Show Avl Map option in the Infractions widget is only available if the geostatus value is less than 0 (Geostatus is found in the BookingLegs table).

PASS-14375

6.2.2

ENH

Now, reasons applied when batch confirming or denying infractions (from the Infractions tab) are added to the Case History widget.

Note that case comments are not seen in the Case History widget, they are found in the Case Comments widget.

PASS-14381

6.2.2

ENH

Infractions shortcuts (found in the Infractions widget on the Cases tab) have been renamed.

Now, from left to right, they are Show All, Show Confirmed, Show Forgiven, Show Undecided, Select All, Clear All.

PASS-14524

6.2.2

ENH

A count of pending infractions is now shown on the Infractions title bar.

PASS-14703

6.2.2

ENH

The Reinvestigate button is now available for cases in a grace period and waiting to be suspended.

After a client has been suspended, a Modify Suspension button is now available.

This allows users to forgive the suspension and re-define the Suspension Duration.

Relates to PASS-15713.

PASS-15598

6.2.2

ENH

The Create dialog box for creating Behavioral policy cases includes the Client Name or #, the Creation Date, and a Description of the case.

PASS-12867

6.2.2

ENH

Now, for Behavioral policies, when an Occurrence Date is selected, scheduled trips for the selected date are available from the Trip ID drop-down list.

This allows users to associate infractions with specific trips when warranted.

PASS-14372

6.2.3

ENH

Now, selecting a different client case in the Client Information widget reorients the Cases tab to the selected case.

PASS-16071

6.2.3

CORR

There was an issue where some cases transitioned from Warning - Delivered phases to the Warning Alert 1 - Investigation phase and letters that had been delivered were removed from cases.

Now, infractions previously used in sanctions cannot be re-validated and letters are not removed from cases that are reset and transition from the Warning Alert 1 - Delivered phase to the Warning Alert - Investigation phase.

PASS-16205

6.4

ENH

Now, a case that has transitioned to the Warning - Delivered phase can have its warnings re-investigated and infractions forgiven in the Warning - Delivered screen.

PASS-16380

6.2.6

ENH

The Behavioral Case creation process has been improved with the following updates:

You can search for clients by Client ID.
When searching for a client, the client ID is now added to the beginning of the client name.

PASS-18665

6.2.6

ENH

Sort functionality has been improved, you can now sort case cards by total number of infractions in a phase.

PASS-17801

6.2.7

ENH

Client name and Id is now displayed on Infractions card in the Infractions tab.

PASS2-971

6.2.8

CORR

Fixed an issue that caused cases with undecided infractions to be stuck in the Warning-Delivered phase.

PASS2-4837

6.2.8

ENH

Improvement added to allow you to skip an unnecessary case from initial to closed phase when archiving cases.

PASS2-4718

6.2.8

CORR

Fixed an issue where when infractions were updated for a case, extra invalid trip count was updated in the history record.

PASS2-4570

6.2.8

ENH

Added Used in Sanction to Infraction Status dropdown menu in the Infractions tab.

PASS2-4513

6.2.8

ENH

The following improvements have been made in the Infractions tab:

Client search results are now displayed in this format: First name Last name [client id]
Filter clients by client id.
Single/batch confirm/forgive infractions from initial cases.

PASS2-2501

6.2.8

CORR

Fixed an issue, where Confirm/Forgive buttons were enabled before infractions were selected.

PASS2-5613

6.2.8

CORR

Fixed an issue, where filter criteria was removed from the cache when the infraction tab was loaded. When last used filter criteria is loaded with the Infractions tab, it can cause confusion.

PASS2-5334

6.2.4

ENH

Added a purple color-code for used in sanction infractions to denote that they were no longer forgivable, with the same X icon as confirmed infractions.

PASS-16673

6.2.4

ENH

Enabled the Show AVL Data button on the infraction list widget when the ShowDummyAVLData Switch was turned on, even though there was no valid AVL data available. When ShowDummyAVLData switch is turned off, the Show AVL Data button is enabled only when valid AVL data is available for the trip associated with the infraction.

PASS-16672

6.2.4

CORR

Fixed an issue where error pop-up appears after adding a comment to a case.

PASS-16612

6.2.6

ENH

Client and Location search has been improved. You can now search by entering ID into Client and Location drop-down boxes.

PASS-18769

6.2.6

ENH

Maximum 2000 Characters is displayed on ADD A COMMENT pop-up to inform users of character limit.

PASS-18869

6.2.6

ENH

You can now print all cases (or all cases within a phase) for a report.

PASS-18547

6.2.7

CORR

Fixed an issue where Case history was not ordered.

PASS2-970

6.2.8

CORR

Fixed an issue where a client case showed previous suspension history despite having no previous suspensions. This occurred because a suspension was created and set with a start date of today.

PASS2-5885

6.2.8

ENH

Arrival/dwell info for trips are now displayed on Infraction cards in the Cases screen even when Driver/Vehicle/Provider information is missing.

PASS2-5623

6.2.8

ENH

Removed color coding of cancelled times in Infraction cards.

PASS2-5408

6.2.8

ENH

Added an Issues Only checkbox to the Infractions dialog. When checked, the filter excludes any infraction that does not have any obvious issue with it. This will make it easier for users to find the infractions that have some probable reason to be forgiven. They would then be able to select and forgive all infractions displayed.

PASS2-5208

6.2.8

CORR

Fixed an issue where new infractions promoted a client from level 1 to 2 despite suspensions forgiven at level 1. This was incorrect logic. If level 1 was forgiven, then the client should be moved back to a previous level, and new infractions should promote the client to level 1.

PASS2-5033

6.2.8

CORR

On the Infractions tab, the total number of infractions is now displayed.

PASS2-4931

6.2.8

ENH

Client ID is now displayed on case cards and case ID is displayed on the infractions widget title bar.

PASS2-4826

6.2.8

CORR

Fixed an issue in the Infraction tab, where interacting with disabled Confirm/Forgive for a UsedInInfraction made the dialog box pop-up, which could be confusing for users.

PASS2-4802

6.2.8

ENH

The following were added to improve the performance of the Infractions tab:

Improved performance of batch case status update process by splitting the work into smaller batches.
Improved performance of case history logging process by pre-loading assignee entity.
Improved performance of policy infractions loading by including client info in the main query.
Improved performance of infraction view model creation in batch mode.
Removed Avl and Tracker Actions data from infraction cards when displayed in infractions tab.
Allowed users to select a single day when filtering policy infractions in Infractions tab.
Removed hints when running background process manually from test tab.
Logged infractions batch update progress
Distinguished used in sanction infractions total count from confirmed ones on infractions title bar.
Displayed only a limited number of infractions in infractions tab. Total infraction number displayed on title should indicate the correct total and batch operations have to update all infractions that match the criteria (not only the ones that are displayed).

PASS2-4736

6.2.8

CORR

Fixed an issue where the current date could not be changed when working on a case.

PASS2-4201

6.2.9

CORR

Fixed an issue where in the Infractions tab, the Para. Service drop-down list filter was not functioning correctly.

PASS2-7427

6.2.9

CORR

Fixed an issue where the incorrect number was shown after confirming all infractions. This occurs when there was more than 1000 infractions displayed, and then Confirm All Infractions was clicked, the incorrect number was displayed on the confirmation dialog box.

PASS2-7411

6.2.9

ENH

Combined the counts for Confirmed and Used in Sanction infractions to avoid confusion when percentage was displayed on the title bar.

PASS2-7388

6.2.11

ENH

You can resend an email on a case in any phase except for a closed phase without having to reinvestigate.

PASS2-12527

6.2.11

ENH

Cases without email, but fall under email enabled policies can still be promoted. The Send Email switch is now disabled. When a user promotes a case, they will get a warning message that there are cases that do not have email addresses, and those cases will still be promoted, but will be letter only.

PASS2-12504

6.2.11

ENH

Now, assignment/un-assignment/reassignment of cases is allowed in compose and delivered phases.

PASS2-11418

6.2.11

ENH

Client info is now included when importing infractions in order to handle cases for inactive clients. Previously, if there was missing client info when fetching policy infraction records, Service Infractions would assume clients had not been imported before, and would then continually generate new policy infraction records.

PASS2-10575

6.2.11

ENH

The Labels icon and drop-down list on the Cases ribbon will now come after the Letters icon.

PASS2-10432

6.2.11

ENH

The Download button (below the Labels icon in the Cases ribbon) will only be enabled for single or all cases within a phase, when a labels template is uploaded for a policy.

PASS2-10419

6.2.11

ENH

In Warning - Delivered Phases, a button was added in the Cases ribbon to allow you to re-investigate the warnings.

PASS2-9092

6.2.11

ENH

In the Infractions card, AM/PM flag is now displayed on neg times.

PASS2-8282

6.2.12

ENH

Fixed an issue where a schedstatus code change was not displayed in the Infraction card when the schedstatus code was changed from one infraction type to another. The previous one was still displayed.

PASS2-12371