General

General release notes affect the Service Infractions application, but not necessarily a specific module.

Version Type Description ID
6.2.2 ENH Trip Broker and Service Infractions can now be used from the same interface.

For assistance with this, contact Customer Care.

 PASS-12832
6.2.2 ENH A new context property has been added:
  • PassEligibility > Exclude Infractions Excused in PASS
If selected, trips where Excuse (managed in the Trapeze4 Workstation, in Trip Booking, on the Supplementary Data tab) is marked for the trip, will not be included in the Case Infractions list.		 PASS-12950
6.2.2 ENH If the Service Infractions module is used, system users can access client suspension information from the Trapeze4 Workstation or from PASS-CERT.

In Task > Clients, on the Certification tab, click the Suspension History button beside the Suspended from field.

The Client Suspensions dialog box appears and any suspensions applicable to the client are shown.

 PASS-13137
6.2.2 ENH A new context property has been added:
  • PassEligibility > CasesScreen > Include archived in total count

If selected, a total is shown for each Archived grouping in the service infractions policy list, and archived cases are included in the total case count for the policy.

 PASS-13143
6.2.2 ENH A new context property was added: PassEligibility > Policies > ShortFare > Infraction Sync Delay

This property defines the number of days that must pass before short fare infractions are imported into Service Infractions.

 PASS-14088
6.2.2 ENH A new security permission key was created:
  • PassEligibility > Service Infractions > Screens > Infractions
If granted, the user can access the Infractions tab in Service Infractions.

If denied, the user cannot access the Infractions tab in Service Infractions.

 PASS-14091
6.2.2 ENH Behavior types can now be added from the Service Infractions application.

To add a behavior type, on the Policies tab, click the Add a Behavior Type button. Behavior types can then be added in Behavioral policies using the Behavior Type Infraction Criteria.

 PASS-14133
6.2.2 ENH The context property PassEligibility > CasesScreen > Behavioral > Include In Current Time Period is no longer available in the interface.

Now, the current time period is always included in behavioral policy calculations.

 PASS-14730
6.2.2 ENH In Trip Booking (in the Trapeze4 Workstation), if a client has been suspended (using Service Infractions) for a specific booking purpose, a warning message now appears allowing users to override the suspension (if the Trapeze4 > Trip Booking > Client Suspension security permission (found in Trapeze6) is granted). Otherwise, the trip cannot be set up.

Additionally, the Suspensions Grid (found in Task > Clients, on the Certification tab when Service Infractions-related context properties are enabled) now shows a comma-separated list of Booking Purposes associated with the Service Infraction policies for which the client is suspended.

 PASS-15587
6.2.2 ENH Now, PASS is made aware of impending suspensions before they begin and PASS system users are alerted with a message that shows the client's suspension dates. This helps prevent clients from booking future trips during periods that they are known to be under suspension. Relates to PASS-15066. PASS-15628

6.2.6

 CORR Tracker Action Log grid now shows the format of actionTimeStamp and lDate columns based on the locale settings for date and time. PASS-17666
6.2.8 ENH The following have been added to the 6.2.x build:
  • Create alerts with suspensions Trapeze6 property (context property). Default is No.
  • Alert Type Trapeze6 property (context property). Default is blank. A dropdown list box allows the user to select any closable alert type.
 PASS2-5066

6.2.8

 ENH There is now more flexibility to modify suspensions:
  • When the promotion from Investigation to Compose Letter occurs, the start date and duration can both be changed.
  • Changes to the suspension period are also possible when a case is reinvestigated or when an appeal is decided against the rider.
  • If a reinvestigation results in forgiveness of the infractions that justify an upcoming suspension, the suspension will be removed.
  • You can now specify a day of week when suspensions should begin. For example, you can have all suspensions begin on the first Monday after the grace period has elapsed.
 PASS2-1393

6.2.8

 CORR Fixed an issue where on the console, the error: "Cannot convert undefined or null to object" was shown. This appeared on every State. PASS2-4499
6.2.4 CORR Fixed an issue in Service Infractions (Oracle) where no show infractions were not being shown. PASS-17035
6.2.5 ENH An Oracle performance improvement was implemented to conditionally check for total client trips count, only when the Policy violation calculation type was percentage based). PASS-17073
6.2.8 CORR Fixed an issue where template letter header contents and table column indents were ignored. PASS-3669
6.2.9 ENH Withdrawn suspension's info is now available in appeal approval letters PASS2-6593
6.2.9 ENH You can now batch print warning and suspension letters. PASS2-2128
6.2.10 ENH Removed mail merge tags when data was not available on a document template. PASS2-7498
6.2.11 CORR Fixed an issue where Service Infractions was not displaying in military time (HH:MM). Now, military time can be set in Context Properties > Core > Locale > Formats > Time. PASS2-11928
6.2.11 ENH Now, when a letter is generated, the date that it was generated on will appear every time the letter is re-opened, instead of automatically updating it to the current date. A new tag <<ComposeDate>> must be used in the letter for this. PASS2-11474
6.2.11 ENH Added a new context property (PassEligibility/Policies/Missed Trips/Flagged Periods/Force Old Cases To Close).

This gives users the option to choose whether they prefer to close old cases that are sitting in Investigate or Compose Message phases, and are out of watched time periods (usually current and last month).

This will make room for newer cases and limit the possibility of skipped infractions, or if they prefer to let cases to stay open indefinitely.

 PASS2-10912
6.2.11 ENH When generating merged letter for all phases, a header and footer will now appear for each letter. PASS2-10471
6.2.11 ENH The following improvements were made for handling inactive client statuses:
  • Removed client suspension records when approving appeal requests due to inactive status of clients.
  • Localized case history records for closing cases for inactive clients.
 PASS2-10215
6.2.11 ENH The following changes were added to support Inactive client status improvement:
  • In the Infractions dialog, next to the Issues checkbox, an Active clients only checkbox was added. This will give users the option to include or exclude inactive clients from consideration when displaying infractions with issues.
  • In the Client Information widget on the Cases dialog, clients who are inactive are clearly marked. This will help those choose not to automatically exclude all inactive client cases from being promoted. Users can then manually forgive all infractions of permanently inactive clients.
  • A new promote inactive clients Trapeze6 (context property). When default is checked, there is no change to existing processes. If unchecked, does not promote cases of inactive clients (either from the Cases or Infractions dialog).
 PASS2-8887
6.2.11 ENH You can generate labels for letters. Label templates can be uploaded and then applied to letters. PASS2-8679
6.2.12 CORR Fixed slow performance issues when a policy with thousands of imported infractions was activated for the first time. PASS-13128
6.2.12 CORR Fixed an issue where a policy could not be deleted. Async error occurred. Log showed Exception error. PASS2-13637
6.2.12 CORR Fixed an issue where a schedstatus code change was not displayed in the Infraction card when the schedstatus code was changed from one infraction type to another. The previous one was still displayed. PASS2-12967
6.2.12 CORR Fixed an issue where times and vehicle locations seem to be shifted in the AVL Vehicle Tracker History. PASS2-11816