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About the Investigation Tool
If your transit site also uses Trapeze FX, PASS, and/or OPS, use the Investigation Tool to retrieve additional data from the databases used by these applications. The Investigation Tool can be accessed from both the COM Representative and COM Investigator screens.
About the Investigation Tool for Demand Response Data
The Investigation Tool for Demand Response is used when paratransit information is required and there is no client information available, for example, an anonymous caller reported that he or she was cut off by a paratransit vehicle.

About the Investigation Tool for Demand Response Data

The Investigation Tool for Demand Response is used when paratransit information is required and there is no client information available, for example, an anonymous caller reported that he or she was cut off by a paratransit vehicle.

The filters used for Demand Response are:

Incident Date
Incident Time
Employee Detail
Vehicle Number
Booking ID
Client
SchId: Schedule ID
ClientLocationProgId: Client Location Program ID
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