INFO-Agent Permission Keys

Assign security rights to the different users and user groups accordingly.

The INFO users are generally classified into three groups:
  • INFO Administrator: Has full access to all the INFO-related features.
  • INFO Supervisor: Has access to the functionality that is sufficient in resolving issues on the floor during a shift.
  • INFO Call Taker: Has access to the functionality that is sufficient in providing information to clients.
Note: INFO was previously known as CTM.
The following table explains INFO-Agent permission keys. It also shows the recommended distribution of the security rights among the three groups.
Permission Key Description

INFO

Call

Taker

INFO

Supervisor

INFO

Administrator

Trapeze4 ACCESS CTM REPORTS
CTM E-Mail edit message Allows you to edit an e-mail message before it is sent. X X X
Modify Printout Layout Allows you to change the printout layout of the reports. X
Save Printout Layout Allows you to save the printout layout. X
Trapeze4/ CTM Extra Info Setting Allows you to view the extra information on the Details and Clipboard tabs, Headway Wizard, and Stop Details dialog box. X X X
Change and save (choice and width) Allows you to add and remove the columns you wish to use in extra info, and set their width. Also, allows you to save the setting for all users. X
Change & save (width only) Allows you to change and save the width of the columns in extra info. X
Change (no saving) Allows you to add and remove the columns you wish to use in extra info and their width, however, you are not able to save the changes. X
Set default for all users Allows you to set the default for all users. X
Trapeze4> ITINERARY PLANNING Allows you to access the Itinerary Planning screen. X X X
Alter CTM Logging Properties Allows you to modify the CTM Logging Properties. X
Alter CTM Parameters Allows you to modify the parameters. X X X
Define Default Day’s Context Allows you to determine the context that will be in effect by default when the new itinerary search is started. X X
Define Default Radius Size Allows you to set the default for the custom radius size. X
Enable Signup/ Service>Exception Ctrls Allows you to select a sign-up period and service and apply exceptions. X X
Override Filter (Show All Itineraries) Allows you to override the number of itineraries set with the Filter Itineraries feature. X X
Perform CTM Maintenance Allows you to access the CTM Maintenance menu, for example, Remove, Load, Test, Maintain cache, etc. X X
Save CTM Parameters Allows you to save or delete the CTM parameters. X X
See Non Production Sign-Ups Allows you to include data from non-production sign-up periods in the itinerary search. X
Set Default CTM parameter set Allows you to set a particular parameter as the default. X
Set Step Dependent Parameters Allows you to move parameters into a step set. X X
Show CTM Parameter Tab Enables the Parameters tab to be always displayed. X
Show Full CTM Toolbar Enables the Follow, Circle, Filter, Display, Long Name and Short Name icons. They are grayed out on the toolbar if this item is not selected. X
Show Main Toolbar in CTM Enables the INFO toolbar to be displayed. X X
Small Icons in CTM Toolbar Enables the toolbar to be displayed in standard size. X X
Use <More> Button Allows you to use the More button and search higher steps for itineraries. X X X
Use Batch Enables the Batch tab. X
Use Clipboard Enables the Clipboard tab. X
Use Walking Speed Displays the slider bar on the Request tab of the Itinerary Planning screen and allows users to select the minimum and maximum walking speeds. X
Trapeze4 > ITINERARY WIZARD Allows you to open the Itinerary Wizard. X X X
Save Manually Created Itineraries Allows you to invoke the Itinerary Wizard in read/write mode. X
Trapeze4 > TRANSFER WIZARD Enables the Transfer Wizard. X
Modify Transfers Allows you to make changes to the data in Transfer Wizard. X
Use Transfer Tools Allows you to copy transfers to update distances, and use the Filter function on the Tools tab of the Transfer Wizard. X
Trapeze4 > REMARKS Allows you to access the Remarks Editor X X X
Archive Remarks Allows you to archive remarks. X
Change Remarks System Properties Allows you to change the values set for the Remarks system properties. X
Create and Edit Remarks Allows you to create and edit remarks in the Itinerary Planning screen. X X
Manage Remark Aux Data Allows you to apply the Maintenance options: Remark Types and Remark Categories in the Remarks screen. X