INFO-IVR

Release notes on tasks that apply to INFO-IVR.

Version Type Description ID

19.1.0.0

ENH Support for IVR 64-bit standard Crystal reports has been added and they can now also be run without registration. TI-11737

19.7.0.0

CORR The issue of users being redirected to the main Admin page instead of the Admin page of the IVR module, for example, Office Manager, that they want to access has been fixed. TI-16191
19.9.0.0

ENH The following changes regarding the password for the IVR Remarks administrative module:
  1. Users can set or change the password on the new tab in the Remarks module. (The TravelerInformation/Common/IVR/RemarksAdmin/Password context property is now hidden.) The property is updated if the password is valid. An error message is shown if there are any issues with the password.
  2. A new property, TravelerInformation > Common > IVR > RemarksAdmin > MinPasswordLength has been added. It allows users to specify the minimum length of the password.
TI-14437

19.12.0.0

CORR The issue of bus stop times sometimes not being returned in proper order, that is, from earliest to latest times has been fixed. TI-11706
19.18.0.0 CORR The issue of the Date field in the IvrReportTrunkCall and IvrReportTrunkUtilization tables not working with an Oracle database has been fixed. The Date field has been renamed LogDate in both tables and the IVRStandardReportsTrunkCallCR and IVRTrunkUtilizationCR reports have been updated to use this new field name.
Note:

Current IVR users must run the UpdateIVRDateToLogDate.sql script after reconciling the updated IvrReport.db-schema in DbEdit.

TI-19185
19.27.0.0 CORR The issue of INFO-IVR not announcing the departure time for the selected next stop on a route has been fixed. MPSTE-2321
19.27.0.0 CORR The issue of the bus times for a future date (times close to the end of day) not being heard through INFO-IVR although they appear in the INFO-Agent itinerary results and INFO-Web headway sheet has been fixed. MPSTE-2176
19.33.0.0 CORR The issue of remarks created from the GTFS-RT feed not being read out by the IVR system has been fixed. The context property, INFO > Lookup > Instance > LookupInfoRemarks > Enable MultiLanguage Check must be selected to allow remarks that have multiple language IDs to be read out. If not selected, the remarks are shown in other systems such as the workstation and web, but are not read out. MPSTE-2715