Notifications

Release notes on tasks that apply to Notifications.

Version Type Description ID
19.8.0.0

 CORR Users can now also select Spanish or French as their preferred language for Eligibility Expiration notification messages for IVR, SMS, and Email. TI-13164
19.8.0.0 CORR A new context property, Notification > Generator > TransitNow > ScheduleBasedAlerts > Email > SubjectLineFormat has been added to control the default text that is added to the Subject. TI-14799
19.8.0.0 ENH The following context properties have been added to determine when PASS notifications for multiple trips are bundled for Email, SMS, or Voice:
  • Notification > Generator > PASS > TripReminders > Email > MergeBookingsByClient
  • Notification > Generator > PASS > TripReminders > SMS > MergeBookingsByClient
  • Notification > Generator > PASS > TripReminders > Voice > MergeBookingsByClient

These properties are enabled by default.

The following context property, which applied to notifications for bundled trips but without the notification format being specified has been removed: Notification > Generator > PASS > TripReminders > MergeBookingsByClient

 TI-16527
19.8.0.0 CORR The following changes have been made on notifications in relation to their delivery and expiry date/times:
  1. The logic has been changed to:
    • If a delivery date is provided, but there is no delivery time, the beginning of the day (SFM = 0) is used.
    • If no delivery date is provided, the beginning of the current date (today) is used.
    • If an expiry date is provided, but there is no expiry time, the beginning of the next day (SFM =1) is used.
    • If no expiry date is provided, six hours from the current time (right now) is used.
  2. A new switch, Notification/Trace has been added in the Trace Options dialog. It controls logging in the Notification service.
 TI-16681

19.10.0.0

 CORR The following context properties have been added to allow the configuration of the delivery time window and expiration date of notifications for advance drop-offs, no shows, and client low balances:
  • Notification > Generator > PASS > AdvanceDropoffNotice > Voice > MinutesToExpired
  • Notification > Generator > PASS > NoShow > MinutesToExpired
  • Notification > Generator > PASS > ClientLowBalanceWarning > DaysToExpired
 TI-16948

19.11.0..0

 CORR Exception errors that occur while executing SQL queries are now shown in the CDBLog. TI-12435

19.11.0.0

 ENH Additional languages now supported for Vehicle Arrived notifications. TI-14500

19.11.0.0

 CORR The issues that occurred when the default alias was used for the Standby Scheduled callback notification have been fixed. TI-17523

19.12.0.0

 CORR Reminder in advance calls now only read out trips with the set subtype for the specified date. Previously, the system also read out trips with a different subtype occurring on the same day. (The subtype is set in the Notification > Generator > PASS > ReminderInAdvance > TripRetrieveSubType property.) TI-17993
19.15.0.0 CORR Added a new context property: Notification > Generator > PASS > TripConfirmation > BookingConfirmation > CallTimeDelay context property for Booking Confirmation Populator, which allows users to delay the generation of newly created bookings. TI-18263
19.16.0.0 CORR Added a new context property, Notification > Delivery > Voice > CountNoResourcesAsFailedAttempt. If selected, calls with 'NO_RESOURCES: no free channel or media resource' are counted as failed delivery attempts. The calls are then covered by the number of failed attempts limit. TI-18786
19.16.0.0 CORR Added new two context properties to manage the purging of email .dat files:
  1. Notification > Delivery > Email > PurgeFailedDatFilesLookBack - Sets the number of days to preserve .dat files for failed notifications. If set to 0, all .dat files related to failed notifications are deleted the next time an attempted purge takes place. The default value is 30 and the property is stored in the INI file.
  2. Notification > Delivery > Email > DatFilePurgeLookBack - Sets how far back in time users can look back for sent/expired notifications to delete. If set to 0, all .dat files are checked.
 TI-19078
19.16.0.0 CORR The issue of a database deadlock causing other Trapeze applications to stop responding has been fixed. TI-19143
19.18.0.0 CORR The issue of blank Service Notice emails sometimes being sent out has been fixed. TI-18550
19.18.0.0 CORR The issue of email notification .dat files not being deleted has been fixed. The files were expected to be deleted after the email was delivered and the record updated indicating the MessageBody as deleted. (This issue applied only to Oracle databases.) TI-19622
19.18.0.0 ENH Data errors are now treated as warnings in the SMS log messages. TI-19625
19.25.0.0 CORR

Fixed PASS Notification service fails based on database connection issues.

 MODTE-140
19.34.0.0 CORR

Fixed an issue where the Trip Reminder Push Notification was not generating. Added logic so that if the corresponding push notification is enabled in TripReminder/TripUpdate, the value of the required member variables are set.

 MODTE-1437
19.37.0.0 ENH
Voice notifications can now be sent through Twilio. The following updates were made to support the feature:

  • logic implemented to send notifications using Twilio.

  • Notification/Delivery/Voice/Platform context property was added. Options are GVP and Twilio. They control which platform to use when sending voice notifications. If set to Twilio, then the same context properties used for Floodgate, in the folder Notification3/IVR Interface/Twilio will be used for configuring the connection.

  • Existing context properties in the Delivery/Voice folder apply only to GVP. The descriptions of these properties have been updated to specify which platforms they support.

 MODTE-2402
19.37.0.0 ENH

Logic has been added to the Email, Voice, and Push delivery devices to only attempt to send the notification if the delivery destination is non-empty. The SMTP service is called to attempt to send emails when the destination address is empty. Though SMTP service fails, the Notifications service should not attempt to make the calls in the first place. This update will prevent exceptions from building up in the log, and will reduce load on the SMTP service.

 MODTE-879