About the MDT Center

The MDT Center facilitates two-way communications between dispatcher and drivers.

Most importantly, this includes notification of exceptions such as no-shows and early or late trip arrivals. Among the types of messages received are the following:

Schedule adherence (trip early or trip late)
No-show and cancel requests
Driver logon /logoff
Canned or free form text messages
Vehicle emergency (covert or overt alarm)
System messages and alerts

When a message is received from a mobile computer, the MDT Center screen pops up automatically. Since these messages appear automatically, dispatchers have more time to look ahead on routes for the day instead of having to look for messages continually from mobile computers.