Clearing the MDT Center

As a dispatcher, you are responsible for monitoring messages as they come in, dealing with each message, and closing each message.

Before you begin

MDT Center must be open.

About this task

The goal is to clear the MDT Center continually throughout the day.

Procedure

  1. Highlight a message.
  2. Do one of the following:
    • Click Action > Toggle Done.
    • Click the Toggle Done button:

  3. Optional: If an item was inadvertently selected and marked as done, do one of the following:
    • Click Action > Toggle Undone.
    • Click the Toggle Undone button: