IvrCallOut
Name: IVR Call Out
Type: Application
Modules: PassIVR
Description: Used previously to store information about making callouts for bookings.
| Field | Documentation |
|---|---|
| MsgId | Unique identifier of the IVR call out message. |
| MsgDate | Creation date of the message. Format: YYYYMMDD. |
| MsgTime | Creation time of the message. Value is in seconds from midnight. |
| MsgType | Message type Identifier for a call out message. Valid values are: 0-Announcement, 10-TripConfirm, 11-TripRemind, 12-TripRescheduled, 13-TripDelay, 20-TripCanceled. |
| AnnouncementId | Announcement identifier from IVRAnnouncement.AnnouncementId. Indicates the announcement to be spoken when call out is made. |
| BookingId | Booking identifier from Booking.BookingId. References the call out message of a specific booking. |
| ClientId | Client identifier from Clients.ClientId. This is the client who called. |
| DueDate | Due date of the call out message. Format: YYYYMMDD. |
| DueTime | Due time of the call out message. Value is in seconds from midnight. |
| CallDate | Date when the last call was made. Format: YYYYMMDD. |
| CallTime | Time when the last call was made. Value is in seconds from midnight. |
| NextCallDate | Date when the next call will be made. Format: YYYYMMDD. |
| NextCallTime | Time when the next call will be made. Value is in seconds from midnight. |
| SeverityLevel | Severity level of the call. Valid values are: 0 = Trivial, 1 = General, 2 = Urgent General, 3 = Important, 4 U = Urgent Important. |
| Attempt | Number of failed call attempts. |
| MsgStatus | Status of the message. Valid values are: 0 = Waiting, 1 = Sending, 2 = Waiting Call, 10 = Delivered, 20 = TimeOut, 21 = NoRetry. |
| CallStatus | Status of the call. Valid values are: 0 = OK, 1 = Confirmed, 10 = Left Message, 20 = Not Confirmed, 21 = Not Identified, 30 = Busy, 31 = No Answer, 32 = Failed. |