Offices
Name: Offices
Type: Application
Modules: InfoIVR / PassIVR
Description: Used to store information about Offices and their phone numbers.
| Field | Documentation |
|---|---|
| OffAbbr | Abbreviated name of an office that iss also used in markup for transferring calls. |
| OffName | Name of the office. |
| OffDescription | Description of the office. |
| Phone | Phone number of the office that is used for transferring calls. |
| OffActiveFlag | If 1, the office is active. |
| Sequence | Order of the names of the offices spoken in the transfer menu in IVR. |
| OffHoursDescription | Description of the office hours of operation. |
| OffTypeId | Identifier from OfficeTypes.OffTypeId. |