Standard hardware and system software recommendations are available for:
The following is required to support IVR for large operations.
A formal review of the requirements should take place with Trapeze Group before any hardware and prerequisite software is purchased. Other solutions may require consideration since hardware manufacturers and software suppliers upgrade/discontinue their products frequently.
Trapeze products are supported on the following platforms. Customers with Trapeze maintenance plans on older versions of third party software such as Windows 7, Windows 2012, Oracle 11g, etc. should check with their Trapeze Customer Care representative for product compatibility, support, and upgrades.
Trapeze provides standard hardware and software recommendations for the following areas:
Hardware recommendations are available for:
CERT does not require additional hardware other than the base configuration.
This section describes the hardware specifications for Android devices running DriverMate.
Up to 24 phone lines can be supported on an IVR server for small operations.
Up to 48 phone lines can be supported on an IVR server for medium operations.
The following requirements are needed on the Trapeze IVR server:
The following requirements are needed on the Trapeze voice gateway server:
This product requires no additional hardware other than the base configuration.
The following server and database requirements must be met to support RFind/Yard Manager
