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Overview
A formal review of the requirements should take place with Trapeze Group before any hardware and prerequisite software is purchased. Other solutions may require consideration since hardware manufacturers and software suppliers upgrade/discontinue their products frequently.
Trapeze products are supported on the following platforms. Customers with Trapeze maintenance plans on older versions of third party software such as Windows 7, Windows 2012, Oracle 11g, etc. should check with their Trapeze Customer Care representative for product compatibility, support, and upgrades.
Microsoft Server Operating Systems Supported
The following is a list of the Microsoft server operating systems that are supported by Trapeze products.
Remote & Citrix Versions Supported
The following Remote And Citrix Versions are supported.
Desktop Operating Systems Supported
The following list outlines the operating systems that are supported by Trapeze.
Database Management Systems Supported
The following database management systems are supported by Trapeze:
Service Level Pack Supported
The following service level pack is supported.
ODBC Versions Supported
The following ODBC Versions are supported.
Virtualization Platforms Supported
Trapeze v19 supports licensed versions of VMware vSphere 6.5 service and vCenter Server or Microsoft Hyper-V Server Platform.
Desktop Browsers Supported
Below is an outline of the browsers that are supported by Trapeze products.
Mobile Browsers Supported
The following mobile browsers are supported.
Accessibility Mobile Web Supported
the following are supported for accessibility on mobile and web.
Accessibility Desktop Supported
The following are supported for desktop accessibility.
Third Party Products Not Supported by Trapeze
The following third party products are not supported.
Trapeze provides standard hardware and software recommendations for the following areas:
Base Workstation Requirements
As many workstations as needed can be setup using the following requirements:
Base Peripheral Requirements
Peripheral and network utilities requirements will vary by agency based on usage, need, and specific information technology best practices.
Base Remote Support Requirements
The following base requirements are needed for remote support:
Base Network Requirements
The following base requirements are needed to set up a network:
Base Reports Requirements
The following requirements are needed to run reports:
Base Maps Requirements
The following requirements are needed to correctly view maps:
Base File and Database Server Requirements for Small Operations
The following requirements are needed on the base file and database server:
Base File Server Requirements for Medium Operations
The following requirements are needed on the base file server:
Database Server Requirements for Medium Operations
The following requirements are needed on the base database server:
Base File Server Requirements for Large Operations
The following requirements are needed on the base file server:
Base Database Server Requirements for Large Operations
The following requirements are needed on the base database server:
Shared Storage Requirements
Trapeze supports the use of shared storage to support database file storage or the use of clustering for certain applications and/or database servers in a physical environment. Specifications for the type and size of storage as well as storage network fabric requirements will vary by client. The following baseline specifications are intended to be used as a starting point, not as a final design. It is highly recommended that you consult your Trapeze Customer Care Representative for additional support.
Hardware recommendations are available for:
Citrix XenServer Requirements
The following requirements are needed on the Citrix server:
Standard hardware and system software recommendations are available for:
AFC Server for Small Operations
The following requirements are needed on the AFC file and database server:
AFC Reporting Database Server for Small Operations
The following requirements are needed on the AFC reporting database server:
AFC File Server Requirements for Medium Operations
The following requirements are needed on the AFC file server:
AFC Database Server Requirements for Medium Operations
The following requirements are needed on the AFC database server:
AFC Reporting Database Server for Medium Operations
The following requirements are needed on the AFC reporting database server:
AFC File Server Requirements for Large Operations
The following requirements are needed on the AFC file server:
AFC Database Server Requirements for Large Operations
The following requirements are needed on the AFC database server:
AFC Reporting Database Server for Large Operations
The following requirements are needed for the AFC reporting database server.
Standard hardware and system software recommendations are available for:
ATIS Server for Small Operations
The following requirements are needed on the ATIS file and database server:
ATIS Server for Medium Operations
The following requirements are needed on the ATIS file server:
ATIS Server for Large Operations
The following requirements are needed on the ATIS file server:
Standard hardware and system software recommendations are available for:
BlockBuster Web Server Requirements
The following requirements are needed on the Blockbuster Web Server.
CERT
CERT does not require additional hardware other than the base configuration.
This section describes the hardware specifications for Android devices running DriverMate.
Required Android Device Characteristics
As a minimum, the Android device should have:
Optional Android Device Characteristics
As an option, the Android device could be equipped with the following features which are not currently in use, but may be required in the future:
Recommended Android Devices
This table represents the mobile devices currently in use for DriverMate / SupervisorMate:
Standard hardware and system software recommendations are available for:
EAM Workstation Requirements
As many EAM workstations as needed can be set up using the following requirements:
Application/Web/Reporting Server
The following requirements are needed on the EAM Application/Web/Reporting server for small operations:
Integration Server
The following requirements are needed on the EAM Integration server for small operations:
Database Server
The following requirements are needed on the EAM Database server for small operations:
Application/Web Server
The following requirements are needed on the EAM Application/Web server for medium operations:
Integration Server
The following requirements are needed on the EAM Integration server for medium operations:
Reporting Database Server
The following requirements are needed on the EAM Reporting Database server for medium operations:
Database Server
The following requirements are needed on the EAM Database server for medium operations:
Application/Web Server
The following requirements are needed on the EAM Application/Web server for large operations:
Integration Server
The following requirements are needed on the EAM Integration server for large operations:
Reporting Database Server
The following requirements are needed on the EAM Reporting Database server for large operations:
Database Server
The following requirements are needed on the EAM Database server for large operations:
EAM Additional Hardware
The following requirements are needed on the EAM scanners and printers for all operations:
Standard hardware and system software recommendations are available for:
FX Server for Small Operations
Up to 100 peak vehicles can be supported on an FX server for small operations.
FX Server for Medium Operations
Up to 300 peak vehicles can be supported on an FX server for medium operations.
FX Server for Large Operations
Up to 700 peak vehicles can be supported on an FX server for large operations.
FX Server for Extra Large Operations
Up to 1,500 peak vehicles can be supported on an FX server for large operations.
Standard hardware and system software recommendations are available for:
INFO Server for Small Operations
The following requirements are needed on the INFO server:
INFO Server for Medium Operations
The following requirements are needed on the INFO server:
INFO Server for Large Operations
The following requirements are needed on the INFO server:
Standard hardware and system software recommendations are available for:
INFO-Web Server for Small Operations
The following requirements are needed on the INFO-Web server:
INFO-Web Server for Medium Operations
The following requirements are needed on the INFO-Web server:
INFO-Web Server for Large Operations
The following requirements are needed on the INFO-Web server:
Standard hardware and system software recommendations are available for:
INOVAS Workstation Requirements
As many INOVAS workstations as needed can be set up using the following requirements:
INOVAS File and Database Server Requirements for Small Operations
The following requirements are needed on the INOVAS server:
INOVAS File Server Requirements for Medium Operations
The following requirements are needed on the INOVAS file server:
INOVAS Database Server Requirements for Medium Operations
The following requirements are needed on the INOVAS database server:
INOVAS File Server Requirements for Large Operations
The following requirements are needed on the INOVAS file server:
INOVAS Database Server for Large Operations
The following requirements are needed on the INOVAS database server:
Standard hardware and system software recommendations are available for:
IntelliFleet Primary Server
The following requirements are needed on the IntelliFleet primary server:
XGate Server
The following requirements are needed on the XGate server:
Backup Server
The following requirements are needed on the backup server:
Callout Workstation
The following requirements are needed on the callout workstation:
Standard hardware and system software recommendations are available for:
IVR Server for Small Operations
Up to 24 phone lines can be supported on an IVR server for small operations.
IVR Server for Medium Operations
Up to 48 phone lines can be supported on an IVR server for medium operations.
IVR Server for Large Operations
The following is required to support IVR for large operations.
Standard hardware and system software recommendations are available for:
Workstation/Server
As many workstations or servers as needed can be set up using the following requirements:
Standard hardware and system software recommendations are available for:
Windows CE 5 Requirements
The following requirements are needed to support Windows CE 5 with MDC:
Windows Embedded CE 6 Requirements
The following requirements are needed to support Windows CE 6 with MDC:
Windows XP Embedded Requirements
The following requirements are needed to support XP Embedded with MDC:
Standard hardware and system software recommendations are available for:
OPS Server for Small Operations
The following requirements are needed on the OPS server:
OPS Server for Medium Operation
The following requirements are needed on the OPS server:
OPS Server for Large Operations
The following requirements are needed on the OPS server:
OPS Workstation
The following requirements are needed on the OPS workstation:
Standard hardware and system software recommendations are available for:
OPS-Web Server for Small Operations
The following requirements are needed on the OPS-Web server:
OPS-Web Server for Medium Operations
The following requirements are needed on the OPS-Web server:
OPS-Web Server for Large Operations
The following requirements are needed on the OPS-Web server:
Standard hardware and system software recommendations are available for:
ParaCutter Server for Medium Operations
Up to 2,500 trips per day can be supported on the ParaCutter server for medium operations.
ParaCutter Server for Large Operations
Up to 10,000 trips per day can be supported on the ParaCutter server for large operations.
Standard hardware and system software recommendations are available for:
PASS Scheduling Server for Medium Operations
Up to 2,500 trips per day can be supported on the PASS scheduling server for medium operations.
PASS Scheduling Server for Large Operations
Up to 10,000 trips per day can be supported on the PASS scheduling server for large operations.
Optional Street Routing Server
If using a 64-bit Scheduling Server, this service can be combined on the same machine if it has an additional 2GB of memory. The following requirements are needed on the optional Street Routing server:
PASS-CT
This product requires no additional hardware other than the base configuration.
Standard hardware and system software recommendations are available for:
PASS/FLEX-MDT Proxy Server for Medium and Large Operations
Up to 350 vehicles can be supported on a PASS/FLEX-MDT proxy server for medium and large operations. The following requirements are needed on the PASS/FLEX-MDT proxy server:
Standard hardware and system software recommendations are available for:
PASS/FLEX-MON Server for Medium Operations
Up to 150 vehicles can be supported on a PASS/FLEX-MON server for a medium operation. The following requirements are needed on the PASS/FLEX-MON server:
PASS/FLEX-MON Server for Large Operations
More than 150 vehicles can be supported on a PASS/FLEX-MON server for a large operation. The following requirements are needed on the PASS/FLEX-MON server:
PASS-IPA
This product requires no additional hardware other than the base configuration.
PASS-SUS
This product requires no additional hardware other than the base configuration.
Standard hardware and system software recommendations are available for:
PASS-Web Server for Medium Operations
Up to 1,000 trips per day can be supported on the PASS-Web scheduling server for medium operations.
PASS-Web Server for Large Operations
Up to 3,000 trips per day can be supported on the PASS-Web scheduling server for large operations. The following requirements are needed on the PASS-Web scheduling server:
PLAN
This product requires no additional hardware other than the base configuration.
This product requires no additional hardware other than the base configuration.
Trapeze Street Routing Server
The following requirements are needed on the Trapeze Street Routing server:
The following server and database requirements must be met to support RFind/Yard Manager
RFind/Yard Manager Application Server for Small Operations
The following requirements are needed on the RFind/Yard Manager application server:
RFind/Yard Manager Database Server for Small Operations
The following requirements are needed on the TransitMaster database server:
RFind/Yard Manager Application Server for Medium Operations
The following requirements are needed on the RFind/Yard Manager application server:
RFind/Yard Manager Database Server for Medium Operations
The following requirements are needed on the TransitMaster database server:
Standard hardware and system software recommendations are available for:
Transit Control Center (TCC) Server
The following requirements are needed on the TCC server for large operations:
Standard hardware and system software recommendations are available for:
Trapeze Rapid Response (TRR) Workstation Requirements
As many TRR workstations as required can be set up using the following requirements:
Trapeze Rapid Response (TRR) Web Server
The following requirements are needed on the TRR Web server:
Standard hardware and system software recommendations are available for:
TransitMaster Workstation Requirements
As many TransitMaster workstations as needed can be set up using the following requirements:
TransitMaster Peripheral Requirements
The following peripherals are required to support the TransitMaster workstations:
TransitMaster Remote Support Requirements
The following requirements are needed to support TransitMaster remote support:
TransitMaster Network Requirements
The following requirements are needed to support a TransitMaster network:
TransitMaster Maps Requirements
The following requirements are needed to support TransitMaster maps:
TransitMaster Server for Small Operations
Less than 100 vehicles can be supported on a TransitMaster server in a small operation.
TransitMaster Server for Medium Operations
From 100 to 299 vehicles can be supported on a TransitMaster server in a medium operation.
TransitMaster Server for Large Operations
From 300 to 699 vehicles can be supported on a TransitMaster server in a large operation.
TransitMaster Server for Extra Large Operations
More than 700 vehicles can be supported on a TransitMaster server in extra-large operations.
Optional TransitMaster Servers and Equipment
Standard hardware and system software recommendations are available for:
ViewPoint
Standard hardware and system software recommendations are available for:
XGate/XMM
Standard hardware and system software recommendations are available for:
Test Environment
Standard hardware and system software recommendations are available for:
Network Diagram
Network Diagram example.
RAID LEVELS Diagram
Raid Levels Diagram example.