About COM Financial Penalties
Financial penalties refer to the payment required resulting from failure to perform an action or not complying with certain standards of performance, It may also be imposed to deter actions that negatively affect the achievement of required standards of performance.
In COM, the penalties can be in financial form (Penalty Cost) or Penalty Points.
In paratransit, penalties are referred to as liquidated damages in relation to providers’ services. In fixed routes services, they are applied in lookups to apply penalty scores when calculating the cost of trips.