COM
Release notes on tasks that apply to COM.
| Version | Type | Description | ID |
|---|---|---|---|
|
21.2.0.0 |
CORR | A new option, Feedback Type has been added to the Group By parameter for the COM Roll Up report. If selected, the report shows data based on the selected feedback type. | TI-18006 |
| 21.3.1.0 | ENH | Added the COM/Email and Formletter/Use HTML file as FormLetter Template context property. If selected, users can choose the html template as the email template. To include data from the selected feedback in the html file, insert the following: {{ColumnName}} where Column Name is the name of the database column that you want to use from either the ComFeedback or ComSubject table. | TI-3676 |
| 21.3.1.0 | CORR | The issue of the list of COM Investigators not being refreshed when changes were made in the COM Investigators screen has been fixed. Previously, the screen was refreshed only after the Client Shell was restarted.) | TI-18821 |
| 21.3.1.0 | ENH | The following context properties have been added to support connection to the
Hastus web service:
The following context properties have been removed:
|
TI-18945 |
| 21.4.1.0 | ENH | Added a new context property, COM/OPS/Show Ops Missed Trips. If selected, cancelled trips shown with a (CANCELLED) label are included in the Sch Time dropdown list. | TI-18848 |
| 21.4.1.0 | ENH | Added a new security key, COM/Clone Complaint. If granted, the Clone Feedback Icon is enabled. This prevents inadvertent cloning of feedback records. | TI-19023 This task is related to TI-11503. |
| 21.5.0.0 | CORR | The issue of the Investigation tool stopping to respond when the DirectionName option in the Use Value column was cleared has been fixed. (The issue occurred while users attempted to retrieve operator information from BD.) | TI-19189 |
| 21.6.0.0 | ENH | COM can now receive all employee information in alphanumeric characters into the Investigation tool and feedback forms when querying the HASTUS web service. | TI-19118 |
| 21.6.0.0 | CORR | The issue of a newly created investigator record not being included in the Investigator dropdown list when a new Feedback was created has been fixed. Previously, users had to restart the Service Shell in order for the new investigator to appear on the list. | TI-19644 |
| 21.10.0.0 | CORR | The issue of the Division dropdown list sometimes not showing any options after users selected a Line to create a new Incident record in the COM Investigator screen has been fixed. | TI-20094 |
| 21.13.0.0 | CORR | The issue of changes made in the Screen Information screen not being applied in the related fields in the COM Investigator and COM Representative screens has been fixed. | TI-20450 |
| 21.13.0.0 | CORR | The issue of users not being able to space the columns while designing a COM workspace has been fixed. | TI-20453 |
| 21.13.0.0 | CORR | The following changes were made to fix issues regarding inconsistent COM-OPS
and TransitMaster data:
Also, the issue with data not being filled in for previous dates has been fixed. |
TI-20492 |
| 21.13.0.0 | CORR | The issue of extra trailing spaces in values entered in some COM fields causing the values in related fields to be not displayed properly has been fixed. | TI-20595 |
| 21.14.0.0 | CORR | The issue with using an HTML template for COM email messages and form letters
and other related minor issues have been fixed. Some information to note:
|
MPSTE-1017 |
| 21.16.0.0 | CORR |
The following issues with newly created feedback from COM-Web that is shown in
the COM Investigator screen have been fixed:
|
MPSTE-2118 |
| 21.16.0.0 | CORR | The issue of repeated error messages in the log related to invalid data in the Holidays table has been fixed. | MPSTE-2094 |
| 21.19.0.0 | ENH |
A new option, PreventUpdateWithEmpty has been added to ComAncillaryRegisteredUsersView in COM Screens. When a feedback record is submitted by a registered customer and the option is selected for a field, but that field is empty in the feedback record, COM no longer updates the field in the customer's profile. Previously, when a feedback record was submitted in COM-Web and the customer did not fill in the Phone number field, COM removed the existing phone number in their profile. The new option has been selected by default for the following fields: FirstName,
LastName, Gender, Address, AddrName, SiteName, StreetNo, OnStreet, AtStreet, Unit,
City, ZipCode, State, PhoneHome, PhoneBusiness, PhoneCell, and Email. The value in
these fields will not be updated in the customer's profile if they were empty in
the submitted feedback.
Note: The option can be changed based on the customer's
needs. The server must be restarted if the option is changed for any of the
fields. |
MPSTE-2255 |
| 21.21.0.0 | CORR | The issue of the correct Investigator not being automatically assigned when a new COM feedback record was created immediately after another one in the COM Investigator screen has been fixed. Previously, the investigator assigned to the earlier record was also being assigned to the new record. | MPSTE-2500 |
| 21.23.0.0 | CORR | The issue of the email address in the To field being added to the Cc field or overwriting the email address in the Cc field when users sent email messages has been fixed. | MPSTE-2566 |
| 21.25.0.0 | ENH | The following Notification Types, New Action Email and Investigator Notification have been added to the context dialog of the Com Notification screen. | MPSTE-2505 |
| 21.25.0.0 | CORR | The Investigation Tool now displays the correct local date and time from the Hastus API response. | MPSTE-2723 This task is related to MPSTE-2703. |
| 21.25.0.0 | CORR | When OPS schedule data is used, the Investigation Tool now filters by Division ID even if no Vehicle Car Number is provided. | MPSTE-2716 |
| 21.26.0.0 | ENH | The following Notification Types, New Action Email and Investigator Notification have been added to the context dialog of the Com Notification screen. | MPSTE-2505 |
| 21.26.0.0 | ENH | The Investigation Tool now displays the correct local date and time from the Hastus API response. | MPSTE-2723 |
| 21.28.0.0 | CORR | Implemented enhancements to the reloading process of default investigators to ensure the orderly clearance of outdated records prior to the insertion of new data. Incorporated a validation protocol to prevent the addition of duplicate Department and Division records to the checkbox list in scenarios where multiple investigators share same Department and Division affiliations. | MPSTE-2917 |
| 21.32.0.0 | CORR | Modified the Trace Level of the message from the Error to Warning, preventing it from displaying to the user and ensuring it is logged as a warning in the cdblog. | MPSTE-3167 |
| 21.32.0.0 | ENH | Added the Update Email option to the COM Notification Types. The Update Email is functionally identical to the New Action Email, with the only distinction being the destination address for the email. | MPSTE-2686 |
| 21.33.0.0 | CORR | Temporary attachment files are now created in the directory specified by COM/Attachments/Default Directory. If this setting is not configured, the files will be created in the directory defined by Core/FileSystem/Application Data Dir. | MPSTE-3189 |
| 21.34.0.0 | ENH | Added a new field EmployeeSourceId to the ComSubject table to indicate the source of the employee ID. The field’s value are derived from the context properties. which are: 1 = FixedRoute 2 = Demand-Response. | MPSTE-2625 |
| 21.35.0.0 | ENH | When COM/OPS/Enable FX Schedule Lookup is enabled, COM attempts to use OPS for scheduling. If no results are found, it will then revert to using FX data instead. | MPSTE-3191 |
| 21.36.0.0 | CORR | The issue was fixed to ensure that canceled trips are now correctly marked as CANCELLED on the COM. | MPSTE-3397 |
| 21.37.0.0 | ENH | NewAction emails will now be triggered whenever a new Action is created in COM investigator. Additionally, updated emails will be sent to the distribution list whenever a new action is created or an existing action is updated with KON investigator. The alert lookback period has also been updated to be based on the date of the latest Action Date than the Feedback Date. | MPSTE-3349 |
| 21.38.0.0 | CORR | Added fallback support for division lookup: if OPS data is unavailable and FX
Schedule Lookup is enabled, division information is now retrieved from FX data.
This ensures the Division field populates correctly for both conventional and community shuttle routes in COM. |
MPSTE-3541 |
| 21.39.0.0 | CORR | Updated the Oracle query to prevent clearing fields for records without associated MemoValueIds. Added a note in the confirmation dialog indicating that the Copy step is unnecessary when upgrading from V18+. | MPSTE-3566 |
| 21.39.0.0 | CORR | Added a context property to disable Asset Works Integration: . When enabled, this property prevents COM from querying OPS for Asset Works Integration, eliminating the DebugAlert popup in the Client Shell. |
MPSTE-3547 |
| 21.43.0.0 | CORR | Added automatic refreshing of the Investigators list based on the current Division and Department when navigating between feedbacks in COM Representative. | MPSTE-3610 |
| 21.43.0.0 | CORR | Introduced Service Group handling for OPS Holidays in all versions. Additionally, implemented Service Group filtering for Schedule Times when Trapeze OPS is in use (applicable to V21 and Trunk only). | MPSTE-3695 |
| 21.45.0.0 | CORR | Added a check in LoadChoiceList to prevent exceptions, aligning with other functions. | MPSTE-3872 |