The No Action report shows a summary of the feedback associated with the selected providers that have not been resolved or acted on within a date range.
Parameters
The following graphic shows the parameters that you can set to generate the report:
Table 1. No Action Report Parameters
Parameter
Description
From Date
Start date of the date range covered in the report.
To Date
End date of the date range covered in the report.
Provider
Agencies, other than the transit site, whose employees are mentioned in the
feedback reports received within the selected date range.
Include Valid Feedback
If selected, only feedback with the selected Feedback subtype that is marked
valid in the COM Investigator or COM Representative screen is included in the
report.
Include Invalid Feedback
If selected, only feedback with the selected Feedback subtype that is not
marked valid in the COM Investigator or COM Representative screen is included in
the report.
Checking both Include Valid Feedback and Include Invalid Feedback options means
that all feedback with the selected feedback subtype will be included in the
report.
Export As
Format type of the report when exported – The options are:
csv - (comma or character-separated values) Comma delimited file
Excel - (Microsoft® Excel) Spreadsheet
PDF - (Portable Document Format) Viewed using Adobe
Reader® - This is set as the default.
RTF - (Rich Text Format) Formatted text
Word - (Microsoft Word) Formatted text
Archive Report
If selected, a copy of the report is saved so it can be later viewed in the
Report Archive module.
Sample Report
The following example shows a summary of the feedback received within the specified date
range.
