Adding Multiple Contact Methods for Provider Contacts

Multiple ways of reaching each provider contact person can be specified, and you can also indicate when the different contact methods can be used.

Before you begin

Providers ancillary data must be open.

Procedure

  1. On the Select tab, search for and select the provider for which you want to edit contact information.
  2. On the Detail tab, click the Contact Info button.
    The Contact Category dialog box appears.
  3. Select the contact person and click the Contact Info button.
  4. Complete the following fields:
    Object Type
    In the list, click the address type.
    Device Abbr
    In the list, click the device type.

    For example, cell phone.

    Connect String
    Type the contact information.

    For example, phone number or e-mail address.

    Visible
    To make the contact information visible on other PASS screens, click Yes.

    Selecting No masks the information with asterisks on other PASS screens.

    Comments
    Type any comments about the contact.
  5. Click Save.
  6. Click the contact method for which to specify effective days and times.
  7. Complete the following fields:
    Week Template
    In the list, select the check box for each day of the week when the contact method can be used.
    From Date
    Specify the first date the contact method can be used.
    To Date
    Specify the last date the contact method can be used.
    From Time
    Type the earliest time on a day when the contact method can be used.
    To Time
    Type the latest time on a day when the contact method can be used.
    Comments
    Type any comments about this contact method and contact time.
  8. Click OK.