CommunicationModes

Name: Communication Modes

Type: Ancillary

Modules: COM-Investigator, COM-Representative

Description: List of communication modes such as phone, email, and fax.

Field Documentation
CommunicationModeAbbr Unique identifier for a communication mode.
Description Description for a communication mode.
DefaultCommunicationMode Indicates if the specific mode is the default communication mode.
InMode Indicates if the specific mode is one of the communication modes used to receive customer feedback.
OutMode Indicates if the specific mode is one of the communication modes used to send responses to the customer.
InActive TBD