ComStates
Name: COM State
Type: Ancillary
Modules: COM-Investigator, COM-Representative
Description: List of COM issue states.
| Field | Documentation |
|---|---|
| stateId | Unique identifier for a feedback state. |
| stateAbbr | Abbreviated name of a feedback state. |
| Description | Description of a feedback state. |
| dependency | Comma-delimited list of the stateId of feedback states that are dependent on this specific state. A state is available only when all dependent states are set. |
| EmailStartingDate | Start date from when email messages are automatically sent to the customer. Format: YYYYMMDD. |
| TemplateFile | Template file for the customer email. |
| SettingFileName | Sets path of template file in XML format for the customer email. |