FeedbackSubtypes

Name: Feedback Subtypes

Type: Ancillary

Modules: COM-Investigator, COM-Representative

Description: List of feedback subtypes.

Field Documentation
FeedbackTypeAbbr Feedback type identifier from FeedbackTypes.FeedbackTypeAbbr. References the feedback type the specific subtype belongs to.
FeedbackSubtypeAbbr Identifier of a feedback subtype. Must be unique within a feedback type.
Description Description of the feedback subtype.
FeedbackPriorityId Feedback priority identifier from FeedbackPriorities.FeedbackPriorityId. References the priority of a specific feedback subtype.
DefaultFeedbackType Deprecated.
MisconductTypeGroup Performance type group identifier for a specific feedback subtype. This identifier is from AncillaryGroups.AncillaryGroup where AncillaryGroups.AncillaryGroupType is 'MT'. This field is replaced by the performanceTypeGroup field in the latest COM and OPS systems.
ReportingGroup Group identifier used in COM reports.
TemplateFile File name of the form letter template assigned to the feedback subtype.
PerformanceTypeGroup Performance type group identifier for a specific feedback subtype. This identifier is from AncillaryGroups.AncillaryGroup where AncillaryGroups.AncillaryGroupType is 'MT'.
FeedbackCategory A flag indicating if the complaint is driver or vehicle related (0 - Generic, 1 - Driver, 2 - Vehicle)
InActive TBD