Smart Safety Reminders

These reminders are customizable and require the driver to acknowledge them prior to continuing with their manifest. For example, a warning could show that the clients are not to be left unattended. In this case, a Do Not Leave (DNL) mobility aid would be created and assigned to the client. When the driver arrives and performs the event, they would see a reminder as shown in the following image:

The following image also displays another example of a reminder to drivers about properly securing clients on wheelchairs:

Configuration

Safety Reminders are added to DriverMate via the JSON Settings file. They exist as a separate array labelled as "smartSafetyReminders".

Table 1. Smart Safety Reminders Settings
Field	Description
Title	Name of the safety reminder
Trigger Actions	An array of actions that prompt a Safety Reminder to appear. Valid values for trigger actions are: pickup arrive - The Safety Reminder is displayed when Arriving Pickup Events. dropoff arrive - The Safety Reminder is displayed when Arriving Dropoff Events. pickup perform - The Safety Reminder is displayed when Performing Pickup Events. dropoff perform - The Safety Reminder is displayed when Performing Dropoff Events. More than one value can be included in the array to make the Safety Reminder appear in multiple situations.
Trigger Types	The lists that have different attributes of events that determine if Safety Reminders are applicable to those events: Space Types Mobility Aids Client Types The items in these lists are compared to the details of the Event to determine if the Safety Reminder should be displayed when the Event is performed or arrived.
Display Text	An array of strings displayed in the Safety Reminder. Each string in the array is displayed on separate lines.
Response Type	The type of response accepted by the Safety Reminder. The options are: ok - Does not allow a negative response to the reminder. yes/no - Allows user to respond positively or negatively to the reminder.

Structure

"smartSafetyReminders": [
    {
      "title": "Safety Reminder Title",
      "triggerActions": [ "trigger1", "trigger2" ],
      "triggerTypes": {
        "space": [ "spaceType1", "spaceType2" ],
        "mobility": [ "mobilityAid1", "mobilityAid2" ],
        "client": [ "A", "B" ]
      },
      "displayText": [
        "some text",
        "some text on a new line"
      ],
      "responseType": "responsetype"
    }
]

Example

 "smartSafetyReminders": [
       {
         "title": "Wheelchair Safety Reminder",
         "triggerActions": [ "pickup arrive", "pickup perform" ],
         "triggerTypes": {
           "space": [ "WH", "EWC", "WWC", "AM" ],
           "mobility": [ "ST", "I", "E" ]
         },
         "displayText": [
           "Remember to use 4-point harness",
           "and tie-downs for wheelchair.",
           "",
           "Have a nice day"
         ],
         "responseType": "ok"
       },
       {
         "title": "Attendant Required Safety Reminder",
         "triggerActions": [ "dropoff arrive" ],
         "triggerTypes": {
           "space": [ "WH", "EWC", "AM" ],
           "mobility": [ "ST", "E" ]
         },
         "displayText": [
           "Do not leave alone",
           "Please wait for an attendant"
         ],
         "responseType": "yes/no"
       },
       {
         "title": "Wheelchair Safety Reminder 2",
         "triggerActions": [ "dropoff perform" ],
         "triggerTypes": {
           "space": [ "WH", "EWC", "AM" ],
           "mobility": [ "ST", "E" ],
           "client": [ "A" ]
         },
         "displayText": [
           "Is there a 4-point harness",
           "and tie-downs in place for wheelchair?"
         ],
         "responseType": "yes/no"
       },
       {
         "title": "Client Type Safety Reminder",
         "triggerActions": [ "pickup arrive" ],
         "triggerTypes": {
           "client": [ "A", "B"]
         },
         "displayText": [
           "This Client needs some help with X or Y"
         ],
         "responseType": "ok"
       },
       {
         "title": "No Trigger Types Safety Reminder",
         "triggerActions": [ "dropoff perform" ],
         "triggerTypes": {
         },
         "displayText": [
           "This Safety Reminder should never fire, there are no trigger types."
         ],
         "responseType": "yes/no"
       }
     ]