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Overview
A formal review of the requirements should take place with Trapeze Group before any hardware and prerequisite software is purchased.
Trapeze products are supported on the following platforms. Customers with Trapeze maintenance plans on older versions of third party software such as Windows 7, Windows 2012, or Oracle 11g should check with their Trapeze Customer Care representative for product compatibility, support, and upgrades.
Microsoft Server Operating Systems Supported
The following is a list of the Microsoft server operating systems that are supported by Trapeze products.
Remote & Citrix Versions Supported
The following Remote and Citrix versions are supported.
Desktop Operating Systems Supported
The following list outlines the operating systems that are supported by Trapeze.
Database Management Systems Supported
The following database management systems are supported by Trapeze:
Service Level Pack Supported
The following service level packs are supported.
ODBC Versions Supported
The following ODBC versions are supported.
Virtualization Platforms Supported
Trapeze v19 supports licensed versions of VMware vSphere 6.x and vCenter Server 6.x or Microsoft Hyper-V Server Platform version 2012 or newer.
Desktop Browsers Supported
The following desktop browsers are supported by Trapeze products.
Mobile Browsers Supported
The following mobile browsers are supported.
Accessibility Mobile Web Supported
The following are supported for accessibility on mobile and web.
Accessibility Desktop Supported
The following are supported for desktop accessibility.
Third Party Products Not Supported by Trapeze
The following third party products are not supported.
Trapeze provides standard hardware and software recommendations for the following areas:
Base Workstation Requirements
As many workstations as needed can be setup using the following requirements:
Base Peripheral Requirements
Peripheral and network utilities requirements will vary by agency based on usage, need, and specific information technology best practices.
Base Remote Support Requirements
The following base requirements are needed for remote support:
Base Network Requirements
The following base requirements are needed to set up a network:
Base Reports Requirements
The following requirements are needed to run reports:
Base Maps Requirements
The following requirements are needed to correctly view maps:
Base Server Requirements for Small Operations
The following requirements are needed on the base combined file and database servers for small operations:
Base Server Requirements for Medium Operations
This section provides the base server requirements for medium operations.
Base Server Requirements for Large Operations
This section provides the base server requirements for large operations.
Shared Storage Requirements
Trapeze supports the use of shared storage to support database file storage or the use of clustering for certain applications and/or database servers in a physical environment. Specifications for the type and size of storage as well as storage network fabric requirements will vary by client.
Hardware recommendations are available for:
Citrix XenApp Requirements
The following requirements are needed on the Citrix server:
Standard hardware and system software recommendations are available for:
AFC Server Requirements for Small Operations
This section provides AFC server requirements for small operations.
AFC Server Requirements for Medium Operations
This section provides AFC server requirements for medium operations.
AFC Server Requirements for Large Operations
This section provides AFC server requirements for large operations.
Standard hardware and system software recommendations are available for:
ATIS Server Requirements for Small Operations
The following requirements are needed on the ATIS server:
ATIS Server Requirements for Medium Operations
The following requirements are needed on the ATIS server:
ATIS Server Requirements for Large Operations
The following requirements are needed on the ATIS server:
CERT
CERT does not require additional hardware other than the base configuration.
This section describes the hardware specifications for Android devices running DriverMate.
Required Android Device Characteristics
As a minimum, the Android device should have:
Optional Android Device Characteristics
As an option, the Android device could be equipped with the following features which are not currently in use, but may be required in the future:
Recommended Android Devices
This table represents the mobile devices currently in use for DriverMate/SupervisorMate:
Standard hardware and system software recommendations are available for:
EAM Workstations
As many EAM workstations as needed can be set up using the following requirements:
EAM Server Requirements for Small Operations
This section provides EAM server requirements for small operations.
EAM Server Requirements for Medium Operations
This section provides EAM server requirements for medium operations.
EAM Server Requirements for Large Operations
This section provides EAM server requirements for large operations.
EAM Server Requirements for Extra Large Operations
This section provides EAM server requirements for extra large operations.
EAM Additional Hardware
The following requirements are needed on the EAM scanners and printers for all operations:
Standard hardware and system software recommendations are available for:
Runcutting Workstations
The following requirements are needed on the Runcutting workstation for medium, large, and extra large operations:
FX Server for Small Operations
Up to 100 peak vehicles can be supported on an FX server for small operations.
FX Server for Medium Operations
Up to 300 peak vehicles can be supported on an FX server for medium operations.
FX Server for Large Operations
Up to 700 peak vehicles can be supported on an FX server for large operations.
FX Server for Extra Large Operations
Up to 1,500 peak vehicles can be supported on an FX server for large operations.
Block Buster Web
Standard hardware and system software recommendations are available for:
Standard hardware and system software recommendations are available for:
INFO Server Requirements for Small Operations
The following requirements are needed on the INFO server for small operations:
INFO Server Requirements for Medium Operations
The following requirements are needed on the INFO server for medium operations:
INFO Server Requirements for Large Operations
The following requirements are needed on the INFO server for large operations:
Standard hardware and system software recommendations are available for:
INFO-Web Server Requirements for Small Operations
The following requirements are needed on the INFO-Web server for small operations:
INFO-Web Server Requirements for Medium Operations
The following requirements are needed on the INFO-Web server for medium operations:
INFO-Web Server Requirements for Large Operations
The following requirements are needed on the INFO-Web server for large operations:
Standard hardware and system software recommendations are available for:
INOVAS Workstation Requirements
As many INOVAS workstations as needed can be set up using the following requirements:
INOVAS Server Requirements for Small Operations
The following requirements are needed on the INOVAS combined file and database server for small operations:
INOVAS Server Requirements for Medium Operations
This section provides INOVAS server requirements for medium operations.
INOVAS Server Requirements for Large Operations
This section provides INOVAS server requirements for large operations.
Standard hardware and system software recommendations are available for:
IntelliFleet Primary Server
The following requirements are needed on the IntelliFleet primary server:
XGate Server
The following requirements are needed on the XGate server:
Backup Server
The following requirements are needed on the backup server:
Callout Workstation
The following requirements are needed on the callout workstation:
Standard hardware and system software recommendations are available for:
IVR Server for Small Operations
Up to 24 phone lines can be supported on an IVR server for small operations.
IVR Server for Medium Operations
Up to 48 phone lines can be supported on an IVR server for medium operations.
IVR Server for Large Operations
The following is required to support IVR for large operations.
Standard hardware and system software recommendations are available for:
Workstation/Server
As many workstations or servers as needed can be set up using the following requirements:
Standard hardware and system software recommendations are available for:
Windows CE 5 Requirements
The following requirements are needed to support Windows CE 5 with MDC:
Windows Embedded CE 6 Requirements
The following requirements are needed to support Windows CE 6 with MDC:
Windows XP Embedded Requirements
The following requirements are needed to support XP Embedded with MDC:
Standard hardware and system software recommendations are available for:
OPS Server for Small Operations
The following requirements are needed on the OPS server for small operations:
OPS Server for Medium Operations
The following requirements are needed on the OPS server for medium operations:
OPS Server for Large Operations
The following requirements are needed on the OPS server for large operations:
OPS Workstation
The following requirements are needed on the OPS workstation:
Standard hardware and system software recommendations are available for:
OPS-Web Server for Small Operations
The following requirements are needed on the OPS-Web server for small operations:
OPS-Web Server for Medium Operations
The following requirements are needed on the OPS-Web server for medium operations:
OPS-Web Server for Large Operations
The following requirements are needed on the OPS-Web server for large operations:
Standard hardware and system software recommendations are available for:
ParaCutter Server for Medium Operations
Up to 2,500 trips per day can be supported on the ParaCutter server for medium operations.
ParaCutter Server for Large Operations
Up to 10,000 trips per day can be supported on the ParaCutter server for large operations.
Standard hardware and system software recommendations are available for:
PASS Scheduling Server for Medium Operations
Up to 2,500 trips per day can be supported on the PASS scheduling server for medium operations.
PASS Scheduling Server for Large Operations
Up to 10,000 trips per day can be supported on the PASS scheduling server for large operations.
Optional Street Routing Server
If using a 64-bit Scheduling Server, this service can be combined on the same machine if it has an additional 2GB of memory.
PASS-CT
This product requires no additional hardware other than the base configuration.
Standard hardware and system software recommendations are available for:
PASS/FLEX-MDT Proxy Server for Medium and Large Operations
Up to 350 vehicles can be supported on a PASS/FLEX-MDT proxy server for medium and large operations.
Standard hardware and system software recommendations are available for:
PASS/FLEX-MON Server for Medium Operations
Up to 150 vehicles can be supported on a PASS/FLEX-MON server for a medium operation.
PASS/FLEX-MON Server for Large Operations
More than 150 vehicles can be supported on a PASS/FLEX-MON server for a large operation.
PASS-IPA
This product requires no additional hardware other than the base configuration.
PASS-SUS
This product requires no additional hardware other than the base configuration.
Standard hardware and system software recommendations are available for:
PASS-Web Server for Medium Operations
Up to 1,000 trips per day can be supported on the PASS-Web scheduling server for medium operations.
PASS-Web Server for Large Operations
Up to 3,000 trips per day can be supported on the PASS-Web scheduling server for large operations.
PLAN
This product requires no additional hardware other than the base configuration.
This product requires no additional hardware other than the base configuration.
Trapeze Street Routing Server
The following requirements are needed on the Trapeze Street Routing server:
Standard hardware and system software recommendations are available for:
Transit Control Center (TCC) Server
The following requirements are needed on the TCC server for large operations:
Standard hardware and system software recommendations are available for:
Trapeze Rapid Response Workstation Requirements
As many TRR workstations as required can be set up using the following requirements:
Trapeze Rapid Response Web Server
The following requirements are needed on the TRR Web server:
Standard hardware and system software recommendations are available for:
TransitMaster Workstation Requirements
As many TransitMaster workstations as needed can be set up using the following requirements:
TransitMaster Remote Support Requirements
The following requirements are needed to support TransitMaster remote support:
TransitMaster Network Requirements
The following requirements are needed to support a TransitMaster network:
TransitMaster Maps Requirements
The following requirements are needed to support TransitMaster maps:
TransitMaster Server for Small Operations
This section provides TransitMaster server requirements for small operations.
TransitMaster Server for Medium Operations
This section provides TransitMaster server requirements for medium operations.
TransitMaster Server for Large Operations
This section provides TransitMaster server requirements for large operations.
TransitMaster Server for Extra Large Operations
This section provides TransitMaster server requirements for extra-large operations.
Optional TransitMaster Servers and Equipment
Optional TransitMaster servers and equipments are available for:
Standard hardware and system software recommendations are available for:
Optional Test Server
Up to five users can be supported on an optional test server that meets the following requirements:
Standard hardware and system software recommendations are available for:
ViewPoint Workstations
As many ViewPoint workstations as needed can be set up using the following requirements:
ViewPoint Database Software
Trapeze supports the use of the following Microsoft Database OS products for each database server installed with ViewPoint:
ViewPoint File Server and Database Server for Small Operations
The following requirements are needed on the ViewPoint file server and database server for small operations:
ViewPoint File Server and Database Server for Medium Operations
The following requirements are needed on the ViewPoint file server and database server for medium operations:
ViewPoint File Server and Database Server for Large Operations
The following requirements are needed on the ViewPoint file server and database server for large operations:
ViewPoint Power BI Gateway
A Virtual Machine is required to install the ViewPoint Power BI Gateway. Please refer to the virtualization_platforms_supported.html topic under the Product Support section.
Standard hardware and system software recommendations are available for:
Yard Manager Server Requirements for Small Operations
This section provides Yard Manager server requirements for small operations.
Yard Manager Server Requirements for Medium Operations
This section provides Yard Manager server requirements for medium operations.
Yard Manager Server Requirements for Large Operations
This section provides Yard Manager server requirements for large operations.
Standard hardware and system software recommendations are available for:
XGate/XMM Server for Operations with <100 Vehicles
The following requirements are needed on the XGate server for operations with less than 100 vehicles.
XGate/XMM Server for Operations with >100 Vehicles
The following requirements are needed on the XGate server for operations with more than 100 vehicles: