IVR Server for Medium Operations
Up to 48 phone lines can be supported on an IVR server for medium operations.
IVR Server
The following requirements are needed on the Trapeze IVR server for medium operations:| Minimum Specifications | Recommended Specifications |
|---|---|
| Eight (8) Processor Cores, Intel Xeon Processor E5 v3 (Haswell) Family or newer, 2.1 GHz or greater base frequency | Eight (8) Processor Cores, Intel Xeon Processor E5 v3 (Haswell) Family or newer, 2.1 GHz or greater base frequency |
| 8 GB RAM memory | 16 GB RAM memory |
| Two (2) 300 GB 15K SAS hard disk drives, configured in RAID1 mirror | Three (3) 300 GB 15K SAS hard disk drives, configured in RAID1 mirror with hot spare |
| SAS disk controller (RAID 0/1/5/10 compliant, 1 GB battery backed cache) | SAS disk controller (RAID 0/1/5/10 compliant, 1 GB battery backed cache) |
| Monitor (17” LCD/LED or larger) | Monitor (19” LCD/LED or larger) |
| 1 Gbps Ethernet interface | 1 Gbps Ethernet interface |
| Microsoft Windows Server 2022 Standard | Microsoft Windows Server 2022 Standard |
Trapeze Voice Gateway Server
The following requirements are needed on the Trapeze voice gateway server for medium operations:
| Minimum Specifications | Recommended Specifications |
|---|---|
| Eight (8) Processor Cores, Intel Xeon Processor E5 v3 (Haswell) Family or newer, 2.1 GHz or greater base frequency | Eight (8) Processor Cores, Intel Xeon Processor E5 v3 (Haswell) Family or newer, 2.1 GHz or greater base frequency |
| 8 GB RAM memory | 16 GB RAM memory |
| Two (2) 300 GB 15K SAS hard disk drives, configured in RAID1 mirror | Three (3) 300 GB 15K SAS hard disk drives, configured in RAID1 mirror with hot spare |
| SAS disk controller (RAID 0/1/5/10 compliant, 1 GB battery backed cache) | SAS disk controller (RAID 0/1/5/10 compliant, 1 GB battery backed cache) |
| Monitor (17” LCD/LED or larger) | Monitor (19” LCD/LED or larger) |
| 1 Gbps Ethernet interface | 1 Gbps Ethernet interface |
| MSSQL Server 2019 / Oracle 19c | MSSQL Server 2019 / Oracle 19c |
| Microsoft Windows Server 2022 Standard | Microsoft Windows Server 2022 Standard |