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Overview
A formal review of the requirements should take place with Trapeze Group before any hardware and prerequisite software is purchased.
Trapeze products are supported on the following platforms. Customers with Trapeze maintenance plans on older versions of third party software such as Windows 7, Windows 2012, or Oracle 11g should check with their Trapeze Customer Care representative for product compatibility, support, and upgrades.
Microsoft Server Operating Systems
The following list outlines the Microsoft server operating systems supported by Trapeze.
Remote and Citrix Versions
The following list outlines the Remote and Citrix versions supported by Trapeze.
Desktop Operating Systems
The following list outlines the operating systems supported by Trapeze.
Database Management Systems
The following list outlines the database management systems supported by Trapeze.
ODBC Versions
The following list outlines the ODBC versions supported by Trapeze.
Virtualization Platforms
Trapeze supports licensed versions of VMware vSphere, VMware vCenter Server, and Microsoft Hyper-V Server Platform.
Desktop Browsers
The following list outlines the desktop browsers supported by Trapeze.
Mobile Browsers
The following list outlines the mobile browsers supported by Trapeze.
Accessibility (Mobile Web)
The following list outlines the accessibility options on mobile and web supported by Trapeze.
Accessibility (Desktop)
The following list outlines the accessibility options on desktop supported by Trapeze.
Unsupported Third-Party Products
The following third-party products are not supported by Trapeze.
Trapeze provides standard hardware and software recommendations for the following areas:
Base Workstation Requirements
As many workstations as needed can be setup using the following requirements:
Base Peripheral Requirements
Peripheral and network utilities requirements will vary by agency based on usage, need, and specific information technology best practices.
Base Remote Support Requirements
The following base requirements are needed for remote support:
Base Network Requirements
The following base requirements are needed to set up a network:
Base Reports Requirements
The following requirements are needed to run reports:
Base Maps Requirements
The following requirements are needed to correctly view maps:
Base Server Requirements for Small Operations
The following requirements are needed on the base combined file and database servers for small operations:
Base Server Requirements for Medium Operations
This section provides the base server requirements for medium operations.
Base Server Requirements for Large Operations
This section provides the base server requirements for large operations.
Shared Storage Requirements
Trapeze supports the use of shared storage to support database file storage or the use of clustering for certain applications and/or database servers in a physical environment. Specifications for the type and size of storage as well as storage network fabric requirements will vary by client.
Trapeze provides standard hardware and software recommendations for the following areas:
Base Database Server Requirements for Small Operations
The following requirements are needed on the base database server for small operations:
Base Database Server Requirements for Medium Operations
The following requirements are needed on the base database server for medium operations:
Base Database Server Requirements for Large Operations
The following requirements are needed on the base database server for large operations:
Hardware recommendations are available for:
Citrix XenApp Requirements
The following requirements are needed on the Citrix server:
Standard hardware and system software recommendations are available for:
ATIS Server Requirements for Small Operations
The following requirements are needed on the ATIS server:
ATIS Server Requirements for Medium Operations
The following requirements are needed on the ATIS server:
ATIS Server Requirements for Large Operations
The following requirements are needed on the ATIS server:
This section describes the hardware specifications for Android devices running DriverMate.
Required Android Device Characteristics
As a minimum, the Android device should have:
Optional Android Device Characteristics
As an option, the Android device could be equipped with the following features which are not currently in use, but may be required in the future:
Standard hardware and system software recommendations are available for:
Runcutting Workstations
The following requirements are needed on the Runcutting workstation for medium, large, and extra large operations:
FX Server for Small Operations
Up to 100 peak vehicles can be supported on an FX server for small operations.
FX Server for Medium Operations
Up to 300 peak vehicles can be supported on an FX server for medium operations.
FX Server for Large Operations
Up to 700 peak vehicles can be supported on an FX server for large operations.
FX Server for Extra Large Operations
Up to 1,500 peak vehicles can be supported on an FX server for large operations.
Block Buster Web
Standard hardware and system software recommendations are available for:
Bus Stop Manager (BSM) Server for All Operations
The following requirements are needed for the Bus Stop Manager Server.
Standard hardware and system software recommendations are available for:
INFO Server Requirements for Small Operations
The following requirements are needed on the INFO server for small operations:
INFO Server Requirements for Medium Operations
The following requirements are needed on the INFO server for medium operations:
INFO Server Requirements for Large Operations
The following requirements are needed on the INFO server for large operations:
Standard hardware and system software recommendations are available for:
INFO-Web Server Requirements for Small Operations
The following requirements are needed on the INFO-Web server for small operations:
INFO-Web Server Requirements for Medium Operations
The following requirements are needed on the INFO-Web server for medium operations:
INFO-Web Server Requirements for Large Operations
The following requirements are needed on the INFO-Web server for large operations:
Standard hardware and system software recommendations are available for:
IVR Server for Small Operations
Up to 24 phone lines can be supported on an IVR server for small operations.
IVR Server for Medium Operations
Up to 48 phone lines can be supported on an IVR server for medium operations.
IVR Server for Large Operations
The following is required to support IVR for large operations.
Standard hardware and system software recommendations are available for:
Workstation/Server
As many workstations or servers as needed can be set up using the following requirements:
Standard hardware and system software recommendations are available for:
ParaCutter Server for Medium Operations
Up to 2,500 trips per day can be supported on the ParaCutter server for medium operations.
ParaCutter Server for Large Operations
Up to 10,000 trips per day can be supported on the ParaCutter server for large operations.
Standard hardware and system software recommendations are available for:
PASS Scheduling Server for Medium Operations
Up to 2,500 trips per day can be supported on the PASS scheduling server for medium operations.
PASS Scheduling Server for Large Operations
Up to 10,000 trips per day can be supported on the PASS scheduling server for large operations.
Optional Street Routing Server
If using a 64-bit Scheduling Server, this service can be combined on the same machine if it has an additional 2GB of memory.
CERT
This product requires no additional hardware other than the base configuration.
PASS-CT
This product requires no additional hardware other than the base configuration.
PASS-IPA
This product requires no additional hardware other than the base configuration.
PASS-SUS
This product requires no additional hardware other than the base configuration.
Service Infractions
The following requirements are needed to run Service Infractions:
Standard hardware and system software recommendations are available for:
PASS/FLEX-MDT Proxy Server for Medium and Large Operations
Up to 350 vehicles can be supported on a PASS/FLEX-MDT proxy server for medium and large operations.
Standard hardware and system software recommendations are available for:
PASS/FLEX-MON Server for Medium Operations
Up to 150 vehicles can be supported on a PASS/FLEX-MON server for a medium operation.
PASS/FLEX-MON Server for Large Operations
More than 150 vehicles can be supported on a PASS/FLEX-MON server for a large operation.
Standard hardware and system software recommendations are available for:
PASS-Web Server for Medium Operations
Up to 1,000 trips per day can be supported on the PASS-Web scheduling server for medium operations.
PASS-Web Server for Large Operations
Up to 3,000 trips per day can be supported on the PASS-Web scheduling server for large operations.
PLAN
This product requires no additional hardware other than the base configuration.
This product requires no additional hardware other than the base configuration.
Trapeze Street Routing Server
The following requirements are needed on the Trapeze Street Routing server:
Standard hardware and system software recommendations are available for:
Transit Control Center (TCC) Server
The following requirements are needed on the TCC server for large operations:
Standard hardware and system software recommendations are available for:
Trapeze Rapid Response Workstation Requirements
As many TRR workstations as required can be set up using the following requirements:
Trapeze Rapid Response Web Server
The following requirements are needed on the TRR Web server:
Standard hardware and system software recommendations are available for:
Optional Test Server
Up to five users can be supported on an optional test server that meets the following requirements:
ViewPoint
System requirements for setting up the on-premise data gateway. Typically, two (2) Virtual Machines are required for the historical and real-time gateways.