Logging Properties
The following table explains the properties that cover the administrative functions. (These properties were categorized under Device Admin in previous versions.)
When users who do not have access rights attempt to log on to the PASS-IVR system, a message appears advising them that they will not be able to proceed.
| Property | Description |
|---|---|
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* |
Sets the time of day to automatically run the load, summarization, and cleanup processes. This must be set up in the 24hr (HH:MM) format. |
|
* |
If selected, the system automatically starts the load, summarization, and cleanup processes each day at the time specified in the AutoRunTime property. |
|
|
If selected,the system automatically starts the load, summarization, and cleanup processes when the Service Shell is launched. |
|
|
If selected,only the retained activities are stored. |
|
* |
If selected, the system performs the Statistics Cleanup process. |
|
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Sets the number of days before the current date when users can start deleting raw statistics records. |
|
|
Sets the number of days before the current date on how long users keep raw statistics. |
|
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Sets the number of days before the current date on how long users keep summarized statistics. |
|
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Sets the number of days that the secondary deletion mechanism for the Device Statistics table should keep raw records. If set to -1 or a number greater than the value set for the RawKeepDays context property, the deletion mechanism is disabled. If set to other values, all raw records that meet the following conditions are deleted:
An activity is flagged for retention through the Retain column in the table. The column must exist in order for the deletion mechanism to work. The minimum value is -1. |
|
Datasource1 Datasource2 Datasource3 Datasource4 |
For each datasource, sets the database to which the Service shell connects and loads statistics. (The following properties apply to each datasource.) Enabled - If selected,the statistics load process attempts to load data from this datasource. DateFormat - Sets the date format of the stored data in the CallLog table of the datasource. DaysFromToday - Sets the number of days before the current date as to when to load statistics from the datasource. Name - Sets the name of the ODBC to connect to for the datasource. Password - Sets the password to use when connecting to the ODBC. Username - Sets the user name to use when connecting to the ODBC. Version - Sets the version of the IVR vendor software used on the underlying datasource. |
|
|
If selected,the statistics load process are executed. |
|
LogSource1* LogSource2 LogSource3 LogSource4 |
Sets the folder to use when searching for log files to load. (The following properties apply to each log source.) LogPath - Folder containing the log files. ArchivePath - Folder where the files are to be archived. NumberofDaystoLoad - Number of days to load statistics from the log source X (X refers to the LogPath number.) If set to less than 1, no data will be loaded. |
|
|
Sets the number of days before the current date that the summarization process should look for raw statistics records to summarize. |
|
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If selected,the summarization process is executed. |
|
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Sets the number of minutes that should be used as the summarization interval. For example, entering a value of “60” means that 24 distinct records are created for each day for each distinct device activity so that the number of hits to that activity are shown per hour. |
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Note: The context properties marked with an asterisk ( * ) must be set to enable the
server to read the log file from the GVP server and insert the data into the
database. This allows IVR reports to be generated. When set to auto run, the
Device Statistics table is filled in.
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