Screen Information Parameters

The following table describes the parameters (shown as column headers) in the Screen Information screen. The values that you type or select from the dropdown lists determine how users will be able to work on the fields in the COM screens.

Table 1. Screen Information
Parameter	Description
Table Name	Table in the database from which you can select the field you want to define.
Field Name	Add or select a field from the selected table.
Caption	Name or label of the field as it will appear on the screen.
Style	Style to apply on the field. In the dropdown list, select the appropriate style to be applied to the field. We recommend that you do not modify the settings that are displayed on the screen by default. default. If you need more information, please contact your Trapeze representative.
Width	Maximum number of characters that a user can type in the field.
Mandatory Field	If selected, the user has to fill in or complete the field before the record can be saved. The fields appear in bold typeface on the screen.
Is Read Only	If selected, the user is not able to modify the value in the field. This overrides the permission set in the Trapeze6 security screen for the selected field.
CanWrapText	If selected, text that does not fit in one line in the field flows automatically into as many lines as necessary
Allow Enter	If selected, when the user presses the Enter key (performs similarly like a carriage return in a typewriter), the cursor does not move to the next field but jumps to the next line in the same field. This is used in fields where the user wishes to type multiple lines of text.
Is Customized	CAUTION: If selected, the field style is defined in the software code and cannot be user-defined. Contact your Trapeze representative for fields that you wish to customize.
Private	If selected, only specific users/user groups are able to access the field. If not selected, all users/user groups are able to access the field. This field is associated with the Access to Private Fields security key. If the user is granted permission, he or she is able to access the fields that are marked Private. If the user is denied permission, he or she is unable to see the fields.
Input Mask	Format of the data to be shown in the field, for example, (###) ###-#### for fields showing the user's phone number and Social Security Number (SSN). The input masks have been pre-set for CustomerHomePhone, CustomerBusinessPhone, CellPhone, EveningPhone and CustomerZipCode. (The EveningPhone is linked to PhoneOther in the Registered Users table.)
Default Value	The default value for the fields in the following views: ComplaintsDetailView ComActionDetailView For example, if the value set in the Default Value field is “1” for the Valid field, a new Subject is considered valid by default.
Clone	If selected, the field is included when the Clone feature is applied.
SpellCheck	If selected, COM automatically checks the spelling of the data typed in the field when the user moves to another tab or screen. The COMIncident Details and COM_CallTakerComments fields are selected by default.
IsKey	If selected, the field is used as a unique identifier for registered users. When searching for users in the Customer dialog, the system automatically uses the fields marked as search keys, for example: Last Name First Name Phone number Email address Zip code When the customer is looked up, the records that match the data typed are shown in the Customer grid. After a registered user is selected, the appropriate fields are filled in with details from his or her record, as available.
Replace Tab	If selected, when data in a delimited format is copied and pasted, the delimiter, for example, tab stop appears as a space. The width of the space is set in the Tab Width in Comment Fields property.