About Configuring Audiences

Audiences allows you to direct certain subsets of information to specific applications, users, and user groups.

Trapeze applications such as INFO-Agent and PASS provide lookups in the Remarks and Locations screens that present data differently depending on how the users and user groups are defined as audiences.

Audiences can be configured for locations (common locations) and location types. Common location lookups generate data on common landmarks. This is useful if you want to limit a certain subset of common locations to be visible only to a select user group or users of a particular Trapeze application, for example, Trapeze INFO-Agent or PASS.

Remarks lookups generate data on remarks pertaining to itinerary components such as lines, trips, vehicles, and stops. You can define the audience types, for example, call takers, who can access the data. Some remarks, for example, are visible to a call taker in INFO-Agent but cannot be seen by a user in INFO-Web.