About DriverMateConfiguration Changes/Settings Menu
System administrators can using the Settings menu option to configure various functionalities of the application according to their agency needs.
The following table lists the options that are available on the Settings page:
| Options | Description |
|---|---|
| Setup | Specify security and connection protocols, define access and more (IP, user credentials, SSL certifications and XGate settings). |
| GPS and Map | Specify GPS map and navigation settings |
| Properties | Configure application specific functionalities including trips information and actions, messaging and notifications, manifest customization, display options and more. |
| VoIP Settings | Configure SIP settings for utilizing the Voice over IP call functionality. |
| Login Settings | Specify fields that appear on the login screen. |
| Perform Settings | Configure settings associated with the Perform actions including fare collection. |
| Credit Card Payment Settings | Configure settings payments collected using credits cards |
| Simulators | Integrated emulators used for training and testing purposes. |
| Setting | Items | Default Value |
|---|---|---|
| IP Address or URL | Custom | None |
| IP Port | Custom | None |
| User Name | Custom | None |
| Password | Custom | None |
| Charset from WceProxy | UTF-8 ISO-8859-1 |
UTF-8 |
| Connection Timeout (seconds) | Custom | 180 |
| Message Time to Live (seconds) | Custom | 60 |
| Passwords to Access Settings | Custom | None |
| Unlock Access Code | Custom | None |
| Use SSL | ON OFF |
ON |
| SSL Certificate Override | Custom | None |
| SSL Hostname Override | Custom | None |
| Time Change Threshold (s) | Custom | 60 |
| XGate Compression | ON OFF |
ON |
| XGate Encryption | ON OFF |
ON |
| XGate Ping Interval | Custom | 30 |
| XGate Max Idle Interval | Custom | 30 |
| XGate Identifier | MDT ID Device EID |
MDT ID |
| Setting | Description | Items | Default Value |
|---|---|---|---|
| GPS Not Responding Action | Specifies what action DriverMate should take in case the GPS is not responding. | Send nothing Send last known good location |
Send nothing |
| GPS Report Distance (m) | Specifies the distance for which DriverMate will send a GPS report. | Custom | 1000 |
| GPS Report Interval | Specifies the time interval at which DriverMatw will send a GPS report. | Custom | 60 |
| Hide Map Navigation | If enabled, drivers will not be able to see map navigation. | ON OFF |
OFF |
| Map Navigation App | Specifies the mapping option that DriverMate should target for navigation. | Google Maps Waze |
Google Apps |
| Map Search Method | Specifies the method that the map uses to search for location.
|
GPS Coordinates Location Name Location Address |
Location Address |
| Motion Sensor Threshold (kmph) | Specifies the speed threshold for which the vehicle is considered to be in motion. | Custom | 5 |
| No Operation in Motion | Specifies whether drivers will be able to operate the app operations when vehicle is in motion. | ON OFF |
ON |
| Report AVL | Specifies whether the application will report vehicle location to PASS automatically and when.. | Off After Application Startup After Login |
After Login |
| Real Time Traffic Provider | Specifies the application providing real time traffic information | None |
None |
| Real Time Traffic Request Interval | Specifies the time interval for the application to send out real time traffic requests. | Custom | 300 |
| Setting | Description | Items | Default Value |
|---|---|---|---|
| Address Layout | Specifies how address information will be displayed on the Manifest and Details screen. | Street No, On Street On Street, Street No Street No. On Street, Unit |
Street No. On Street, Unit |
| Address Unit Prefix | Users can set their desired prefix for address unit using this option. | Custom | # |
| Allow Out of Order Arrive | If enabled, then drivers will be able to Arrive for any event on the Manifest regardless of the order. Otherwise they will only be able to execute 'Arrive' for the first event on the Manifest. | ON OFF |
OFF |
| Allow Payment on Dropoff | If enabled, drivers will have the option to collect fare during passenger dropoff. | ON OFF |
OFF |
| Arrive Distance Check | If enabled,DriverMate will not allow the Arrive option until within a configurable distance from the location | ON OFF |
ON |
| Arrive Distance in Meters | Specifies the minimum distance between the current location of vehicle and destination that allows the driver to perform an Arrive operation. | Custom | 1000 |
| Arrive Time Check | If enabled, DriverMate will check time conditions to verify whether the Arrive option will be available to the Driver. | ON OFF |
ON |
| Arrive Start Time | Specifies the time when the Driver will be allowed to perform an Arrive operation. | Scheduled Early Time Scheduled Time Scheduled Late Time Estimated Time |
Scheduled Early Time |
| Arrive Start Time Offset | Specifies the number of minutes before the Arrive Start Time when the Driver is allowed to execute the Arrive operation | Custom | 5 |
| Auto Arrive Enabled | If enabled, DriverMate will automatically execute the Arrive operation for the first event on the Manifest when the vehicle comes within the arrival radius. | ON OFF |
OFF |
| Auto Arrive Event Type | Specifies the type of event for which DriverMate will automatically execute the Arrive operation for. | Pick Drop Pick and Drop |
Pick |
| Arrive Check | If enabled, DriverMate records the time and odometer value when the vehicle enters the arrival radius. This information is then sent to Dispatch. | ON OFF |
ON |
| Client Callout (IVR Imminent Arrival Trigger) | If enabled, DriverMate sends a message to the server before the vehicle arrives at a client's location. The server then generates an IVR call to the client. | ON OFF |
OFF |
| Client Callout Radius in Meters | Specifies the distance from location when the 'Client Callout feature will come into effect. | Custom | 1000 |
| Client Call Out Time Window in Minutes | Specifies the time window prior to the configured 'Arrive Start Time' when the 'Client Call Out' feature can come into effect. | Custom | 5 |
| Client Callout Time Source | Specifies which time source to use. | Scheduled Time Estimated Time Scheduled Early Time Scheduled Late Time |
Scheduled Time |
| Call Server Interval | Number of seconds between keep alive messages. | Custom | 5 |
| Call Server Max Retry | Maximum retry attempts before system determines it's disconnected. | Custom | 3 |
| Call Server Retry Interval |
Number of seconds between retry messages when connected. |
Custom | 5 |
| Cancel at Door Remove Trip | If enabled, DriverMate will send a request to dispatch to remove a cancelled trip from the Manifest. | ON OFF |
ON |
| Communication Mode | Specifies the communication mode that | Proxy Xgate5 |
Proxy |
| Confirm Cancel at Door Required | If enabled, drivers will receive a prompt asking confirmation when they request a Cancel at Door. | ON OFF |
OFF |
| Confirm No Show Required | If enabled, drivers will receive a prompt asking confirmation when they request a 'No Show'. | ON OFF |
OFF |
| Confirm Event Notification | If enabled, a pop up message will appear when executing any actions for events. | ON OFF |
ON |
| Confirm Message Notification | If enabled, the driver must confirm incoming messages. YES and NO buttons are displayed to drivers when an acknowledgment is required. | ON OFF |
ON |
| Display Authorization Number | If the property 'Display Authorization Number' is enabled, DriverMate displays Client
Authorization Number on the following screens:
|
ON OFF |
OFF |
| Display Client Picture | If enabled, the client's picture will be displayed on the Details screen. | ON OFF |
OFF |
| Display Mob Aid on Manifest Screen | If enabled, mobility aid information will be displayed on the Manifest screen. | ON OFF |
OFF |
| Display Service Level | If enabled, service level information will be displayed on the Manifest screen. | ON OFF |
OFF |
| Driver Message Enable | If enabled, DriverMate will display a safety message at log on. Drivers will need to accept in order to log in. | ON OFF |
ON |
| Driver Message Timeout | Specifies the duration, in seconds, that the Driver Safety Message screen will be displayed before the driver is returned to the log on screen, | Custom | 60 |
| Eligibility Display Information | Specifies whether to display client eligibility codes and/or description on the Manifest, allowing the driver to see more detailed information of client eligibility if the information is sent from MdtServer. |
Code Description Both |
Code |
| Eligibility Display Screen | Specifies the screen where eligibility information will be displayed. | None Details Screen Manifest Screen Both |
None |
| Enable Cancel at Door Functionality | If enabled, drivers will be able to request for trip cancellations when a client cancels at door. | ON OFF |
OFF |
| Enable Flex Auto Arrive and Perform | If enabled , the Arrive and Peform actions will automatically be executed for Flex stops. | ON OFF |
OFF |
| Enable Free Text Message | If enabled, drivers can send free-form text messages to server | ON OFF |
ON |
| Enable Group Functionality | If enabled, a driver can arrive and perform multiple events at the same time when the events are at the same location and meet the time condition. | ON OFF |
ON |
| Enable Incident Report | If enabled, drivers can fill out and submit an incident report form the application. | ON OFF |
OFF |
| Enable Multiple Payment | If enabled, drivers will be able to use the EZWallet functionality for fare collection. | ON OFF |
OFF |
| Enable Phone Function | Allows drivers to make cellular or VoIP calls. | None Cellular VOIP |
None |
| Enable Swipe Card | If enabled, DriverMate will read client ID card or credit card for when performing the
following:
|
ON OFF |
OFF |
| End of Day Enable | If enabled, an end of day summary report/run details request will be sent to PASS when the driver performs a pullin action. | ON OFF |
OFF |
| End of Day Max Wait Time (In Seconds) | Specifies the wait time for PASS server to send a response after an end of day summary report request has been sent following a pull in. | Custom | 30 |
| Event Time for Pickup | Specifies a custom time window based on time conditions defined in PASS. | Custom | %2 to %3 |
| Event Time for Dropoff | Specifies a custom time window based on time conditions defined in PASS. | Custom | %6 |
| Event Time for Pullout | Specifies a custom time window based on time conditions defined in PASS. | Custom | %0 |
| Event Time for Pullin | Specifies a custom time window based on time conditions defined in PASS. | Custom | %1 |
| Event Time for Flex | Specifies a custom time window based on time conditions defined in PASS. | Custom | %1 |
| Event Time for Break | Specifies a custom time window based on time conditions defined in PASS. | Custom | %0 |
| Event Time for Other | Specifies a custom time or time window based on time conditions defined in PASS. | Custom | %0 |
| No Fare Slip Payment Type | For instances when the driver is unable to collect the full fare amount form the client, they can instead inform dispatch of the amount left to collect using the No Fare Slip Payment option. This property allows for specifying the type of the NFS payment which is configured through PASS. | Custom | N/A |
| Flag Stop Functionality | If enabled, this property specifies the method that will be used to record flag stop information for pick up and drop off events. | Disable Summary Detail Fare Type Count User Defined |
Disable |
| Flex Stop Method | If enabled, this property specifies the method that will be used to record flex stop information for pick up and drop off events. | Disable Regular Fare Type Count User Defined Summary |
Disable |
| Group Pickup Rule | Specifies the rule to follow when performing a group pick up. | Must Collect All Fares Quick Perform for Groups Optional Group Fare Collection |
Must Collect All Fares |
| Group Perform Sort Rule | Specifies the order of information The group perform screen. | Event Order Client Last Name Client First Name |
Event Order |
| Group Perform Confirmation | If enabled, DriverMate will prompt the driver to confirm when performing a group trip. | ON OFF |
OFF |
| Group Perform Time | Specifies the window of minutes that allow the continuous trips to be a group event. | Custom | 10 |
| Group Perform Pickup and Dropoff Separately | Group pickup and drop-off events can be grouped separately allowing the drop off events to be performed before the pickup events. | ON OFF |
OFF |
| Group Transfer Enable | If enabled, the driver can arrive and perform any transfer events if they meet in the same location. | ON OFF |
OFF |
| Hide Contact Number | If enabled, contact number will be hidden from the screen. | ON OFF |
OFF |
| Identify Inserted Trips | If enabled, trips that have been inserted by dispatch will identified to the driver. | ON OFF |
OFF |
| Include Event Info in Canned Messages | If enabled, when a canned message is sent to Dispatch, the selected trip information is included with the message. | ON OFF |
ON |
| Include Event Info in Text Messages | If enabled, when a text message is sent to Dispatch, the selected trip information is included with the text message. | ON OFF |
ON |
| Manifest Clock Enable | If enabled, the clock and date will be displays on the Manifest. | ON OFF |
ON |
| Manifest Clock Size | Specifies the font size of the clock displayed on the Manifest | Custom | 60 |
| Manifest Clock Footer Size | Specifies the font size of the clock footer displayed on the Manifest | Custom | 20 |
| Manifest Count Enable | If enabled, the Manifest will show a count for the number of passengers on board the vehicle. | ON OFF |
ON |
| Manifest Count Size | Specifies the font size of the Manifest count. | Custom | 60 |
| Manifest Count Footer Size | Specifies the font size of the Manifest count footer. | Custom | 20 |
| Manifest Time for Pickup | Specifies a custom time window based on time conditions defined in PASS. | Custom | %2 to %3 |
| Manifest Time for Dropoff | Specifies a custom time window based on time conditions defined in PASS. | Custom | %6 |
| Manifest Time for Pullin | Specifies a custom time window based on time conditions defined in PASS. | Custom | %1 |
| Manifest Time for Flex | Specifies a custom time window based on time conditions defined in PASS. | Custom | %1 |
| Manifest Time for Break | Specifies a custom time window based on time conditions defined in PASS. | Custom | %0 |
| Manifest Time for Other | Specifies a custom time window based on time conditions defined in PASS. | Custom | %0 |
| Max Dollar Amount Allowed (in Cents) | Drivers will receive an error if entering a value exceeding this amount. | Custom | 1000 |
| New Message Alert |
Specifies how to alert the driver that there is a new message:
|
None Audio Vibrate Audio and Vibrate |
None |
| New Message Alert Duration | Specifies the duration in seconds that new alert messages will be played. Once all alerts have been cleared, the duration limit will be reset and alert tones will be allowed to play again. | Custom | 300 |
| New Message Alert Interval | Specifies how often alert tones will be played until the New Message Alert Duration has elapsed. | Custom | 60 |
| No Show Disable | If, enabled, the No Show option will not be available to drivers. | ON OFF |
OFF |
| No Show Notification | If enabled, a message will pop up informing the Driver when the No Show operation is allowed | ON OFF |
ON |
| No Show Start Time | Specifies the time condition that the application will use to calculate when the no-show time will start counting down once a pick up event has been marked Arrived. | Scheduled Early Time Scheduled Time Scheduled Late Time Estimated Time Requested Early Time Requested Time Requested Late Time Negotiated Early Time Negotiated Time Negotiated Late Time |
Scheduled Early Time |
| No Show Remove Trip | Specifies the time that DriverMate will wait for Dispatch to remove an event before it goes ahead and removes the event automatically. | Custom | N/A |
| No Show Waiting Time | Specifies the time that the driver must wait until the No Show option is available. | Custom | 5 |
| Odometer Entry Required | Specifies when the driver will be required to enter an Odometer value. | Not Required Required at Login Required at Arrive Required at Logoff Required at Login and Logoff |
Not Required |
| Odometer Entry Start Value | Specifies which Odometer Entry DriverMate will use to calculate the start value. | Pull From Dispatch Last Known Zero Blank |
Pull from Dispatch |
| Odometer Unit | Specifies the unit of the Odometer value. | Kilometers Miles |
Kilometers |
| Remember MdtId | If enabled, Drivermante will remember the MdtId information. | ON OFF |
ON |
| Remove Emergency Button | If enabled, the emergency button for communicating emergencies will not be available to drivers. | ON OFF |
OFF |
| Send IVR Callouts | If enabled, DriverMate will send request to the server to send out IVR calls. | ON OFF |
OFF |
| Same Day Comment | If enabled, drivers will be able to add a comment with special instructions for a particular client that is relevant for that day. | ON OFF |
OFF |
| Show Booking ID | If enabled, the booking ID will be displayed on the details screen. | ON OFF |
ON |
| Show Building Name | If enabled, the Building Name will be displayed. | ON OFF |
ON |
| Show Client ID | Specifies the screen where the client ID information will appear. | None Trip Detail Trip Manifest Both |
None |
| Show Logoff Confirmation | If enabled, a confirmation message will pop up when the driver clicks Logout. | ON OFF |
ON |
| Show Renew Manifest | If enabled, drivers will see the option to renew Manifest information. | ON OFF |
ON |
| Show Run Name | If enabled the Run Name will be displayed. | ON OFF |
ON |
| Skip Confirm Fare | If enabled, DriverMate will not ask the driver to confirm when collecting fare. | ON OFF |
OFF |
| Trace Level | Level of detail provided in DriverMate application logs located in /trapeze/drivermate. | Disabled Error Warning Message Verbose Debug |
Error |
| Trip Confirmation Timeout |
Time in seconds until trip insertion and modification notifications are allowed. The timer
is reset under for following conditions:
|
Custom | 60 |
| Type display on manifest | Specifies the type to display on the Manifest. | None Space Type Disability Type Both |
Space Type |
| Setting | Description | Items | Default Value |
|---|---|---|---|
| SIP Domain | Specifies the URL of the VoIP provider. | Custom | N/A |
| SIP Username | Specifies the extension number of SIP VoIP phone. | Custom | N/A |
| SIP Password | Specifies the password for VoIP phone to register with the server. | Custom | N/A |
| SIP Authentication ID | Specifies the Authentication ID provided by SIP VoIP provider. Note: This property is
only to be it used for advanced configuration. The property should be left blank for basic
configuration. |
Custom | N/A |
| Proxy | Specifies the SIP Proxy provided by SIP VoIP provider. Note: This property is only to be
it used for advanced configuration. The property should be left blank for basic
configuration. |
Custom | N/A |
| SIP Extension | Specifies the extension number of SIP VoIP phone. | Custom | N/A |
| Dispatch Number | Specifies the phone number to call Dispatch. Multiple numbers for Dispatch may be entered. | Custom | N/A |
| Enable Auto Answer | Specifies whether VoIP calls will be automatically answered. | ON OFF |
OFF |
| Enable Emergency Calling | If enabled, drivers will be able to make emergency phone calls using VoIP. | ON OFF |
ON |
| Emergency Services Phone Number | Specifies the number for making emergency phone calls through VoIP. | Custom | N/A |
| SIP Log Level (1-5) | Enables logging for VoIP specific message. | Custom | 0 |
| SIP Log to File | SIP messaged are logged to a file | ON OFF |
OFF |
| Use Notification for Incoming Call | If enabled, a notification will appear at the top of the screen instead of the full screen VoIP page. | ON OFF |
OFF |
| Show MIC Buttons | If enabled, MIC buttons will be displayed to allow drivers to adjust microphone gain levels. | ON OFF |
OFF |
| Show Speaker Buttons | If enabled, speaker buttons will be displayed. | ON OFF |
OFF |
| Setting | Description | Items | Default Value |
|---|---|---|---|
| Apply Settings on Edit Passenger Screen | If enabled, all Perform Settings will be applied on the Edit Passenger screen. | ON OFF |
OFF |
| Client Signature Capture | Settings to specify which action DriverMate will take regarding capturing client
signature None - If set to None, the signature capture screen will not be displayed. On- If set to On, the signature capture screen will be displayed for clients to sign on. On with reminder - If set to On with Reminder, DriverMate will display a reminder to capture the client's signature. On with Reminder and Sign Decline - If set to On with Reminder and Sign Decline, DriverMate will provide a reminder to capture client signature and also display the option to decline if the client does not want to sign. |
None On On with Reminder On with Reminder and Sign Decline |
None |
| Display Faring | If enabled, fare will be displayed on the Perform screen. | ON OFF |
ON |
| Driver Signature Capture | Settings to specify which action DriverMate will take regarding capturing the driver's
signature None - If set to None, the signature capture screen will not be displayed. On- If set to On, the signature capture screen will be displayed for drivers to sign on. On with reminder - If set to On with Reminder, DriverMate will display a reminder to capture the driver's signature. On with Reminder and Sign Decline - If set to On with Reminder and Sign Decline, DriverMate will provide a reminder to capture driver's signature and also display the option to decline if the driver does not want to sign. |
None On On with Reminder On with Reminder and Sign Decline |
None |
| Enable Quick Perform | If enabled, driver will not be taken to the Perform screen and can click on the Perform option on the event menu to complete the Perform action instead. | ON OFF |
OFF |
| Fare Amount | Specifies the fare amount to be displayed on the Perform screen. | Zero Blank Trip |
Zero |
| Fare Collected Field | Specifies whether the Fare Collected field will be displayed or not and whether the filed can be edited. | Hide Read Only Read and Write |
Read and Write |
| Fare Overpayment Allowed |
Specifies whether Drivers will be allowed to collect fares larger than the 'Fare to Collect' amount. |
Yes No |
Yes |
| Fare Type Field | Specifies whether the Fare Type field will be displayed or not and whether the filed can be edited. | Hide Read Only Read and Write |
Read and Write |
| Fare Use Client Number | Specifies whether DriverMate will use Client Number for fare collection. | ON OFF |
OFF |
| Hide Add Passenger Button | If enabled, the Add Passenger option will not be available on the Perform screen. | ON OFF |
OFF |
| Hide Remove Option | If enabled, drivers will not see the option to remove additional passenger information. | ON OFF |
OFF |
| Passenger Count Field | Specifies whether the Passenger Count field will be displayed or not and whether the filed can be edited. | Hide Read Only Read and Write |
Read and Write |
| Passenger Type Field | Specifies whether the Passenger Type field will be displayed or not and whether the filed can be edited. | Hide Read Only Read and Write |
Read and Write |
| Show Smart Card ID | Specifies whether Smart Card ID information will be displayed on the Perform screen. | ON OFF |
OFF |
| Show Smart Card ID with Masked Characters Numbers | Specifies the number of characters of the smart card ID to be masked | Custom | 0 |
| Space Type Field | Specifies whether the Space Type field will be displayed or not and whether the filed can be edited. | Hide Read Only Read and Write |
Read and Write |
| Signature Timeout (Seconds) | Specifies the time that the signature capture screen will expire if the signature is not captured within this time frame. | Custom | 120 |
| Transfer Fare Zero | If enabled, transfer fare will reflect as zero. | ON OFF |
OFF |
| Setting | Description | Item | Default Value |
|---|---|---|---|
| Credit Card Payment | If enabled, drivers will be able to collect payment using credit card payment functionality. | ON OFF |
OFF |
| Check CVV Number | If enabled, DriverMate will check the CVV number of the credit card. | ON OFF |
OFF |
| Enable Sandbox Mode | If enabled, users will be able to test using the credit card payment option in a test environment. | ON OFF |
OFF |
| USAePay Source Key | The key provided when setting up credit card payment account through USAPay. | Custom | N/A |
| USAePay Source Pin | The PIN number provided when setting up credit card payment account through USAPay. | Custom | N/A |
| Method to Capture Credit Card Number | Specifies the method by which credit card number will be captured. | Camera Swipe |
Camera |
| Setting | Items |
|---|---|
| Emulation Mode | ON OFF |
| Vehicle Moving Simulator | ON OFF |
| GPS Simulator Mode | ON OFF |
| GPS Simulator Location | Custom |