Jump to main content
Place text in quotation marks for exact match search results.
About DriverMate Trapeze DriverMate for Android allows demand response drivers to receive information from and provide information to dispatchers using approved Android devices.
About Main Manifest Screen The main screen is the base of the DriverMate application allowing you to interact with all events and access supplementary information.
About Event Details Screen You can view detailed event and passenger information from the Manifest.
About Logging On and Off of DriverMate In order to use the application, you must log on to DriverMate . Additionally, it is important to log out of the application at the end of your shift each day.
Logging on to DriverMate Drivers must log on to access DriverMate features.
Logging out from DriverMate When you have finished your work for the day, or are taking an extended break, you should logout.
Driver Safety Screen DriverMate can display a blocker screen that is activated when the vehicle is moving. The driver cannot interact with the application until the vehicle is stopped.
Activity When in Motion (>5kmph) DriverMate detects when the vehicle is in motion and prevents the driver from using the DriverMate application while driving.
About Maps and Navigation You can view your current position and destination on a map and get turn-by-turn navigational assistance.
About Arrive and Perform Events must first be marked as arrived and then marked as performed.
About Group Trips The Group Functionality enables a driver to arrive and perform multiple events at the same time when the events are at the same location and meet the time condition.
About No-Shows and Cancel At Door Drivers can request for trips to be cancelled and removed from the Manifest if passengers cancel at door or do not show up.
About Messages DriverMate can receive messages from the dispatcher.
About End of Day Summary Report/Run Details The End Of Day (EOD) Summary feature provides feedback to the driver regarding their performance that day.
IVR Integration: Imminent Arrival Notifications DriverMate includes logic that is “triggered” and sets a flag for IVR to call the client.
About Additional Event and Passenger Information This section discusses customizing the DriverMate to display specific information about events and passengers.
The Status Screen and Device Troubleshooting The Status screen displays information about the application and the device it is running on.
About the Lock Screen In the event that you have to step away from the Android device, you can activate the lock screen. Activating the lock screen prevents unauthorized persons from accessing the application. All pop-up and text message notifications are delayed until the application is unlocked.
About DriverMate Configuration Changes/Settings Menu System administrators can using the Settings menu option to configure various functionalities of the application according to their agency needs.
About Optional Features DriverMate includes optional features that you can configure in accordance to your agency's requirements.
About Logging On and Off of DriverMate
In order to use the application, you must log on to DriverMate .
Additionally, it is important to log out of the application at the end of your shift each
day.
TRADE SECRET. Trapeze Proprietary and Confidential. © Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved.
