Defining and Validating Client Email Addresses

Clients must have an email address listed in the Client Info tab of their client record to be able to validate or reset their passwords and purchase a period pass online.

Before you begin

Client Registration must be open.

About this task

Note that if the client's email address is changed, the new email address must also be validated by the client. Address Types must be defined in ancillary data before client email addresses can be specified.

Procedure

  1. Search for and select the client's record.
  2. Click the Contact Info tab.
  3. Provide the following information:
    ObjectType
    The address type associated with the email address. Usually, CH (Client Home) is selected.
    DeviceAbbr
    Email should be selected.
    ConnectString
    The client's email address. If the client's email address is changed in the ConnectString field, the Status will reset to Not Validated and needs to be validated by the client again.
    Visible
    Select whether the email address is visible in other PASS screens or if it is masked by asterisks (*).
    Comments
    Any comments about the email address.
    Status
    Click the field to initiate the validation process. An email is sent to the client at the specified email address. It contains a link that the client needs to click in order to validate the email address using PASS-Web. When the email is sent, the status changes from Not Validated to Pending. When the client has validated the email address, the status is updated to Validated.
  4. Click the Save button:
    Diskette.