Making Client Account (Purse) Adjustments

Deductions are automatically debited from a client purse when a booking is saved or when a booking is canceled.

Before you begin

EZ-Wallet must be open in the Trapeze4 Workstation.

About this task

However, if a client does not pay at the time of the trip, deductions can be manually debited. Additionally, if a client fare or amount is incorrectly deducted from the purse or needs to be refunded for another reason, the transaction can be adjusted to debit or credit additional funds.

Procedure

  1. In the Client field, search for the client from whom to deduct funds.
  2. Optional: In the Transactions frame, search for and select the transaction to adjust.
  3. Click Account Adjustments.
    The Purse - Account Adjustments dialog box appears.
    The Purse - Account Adjustments dialog box showing a Debit Adjustment.
  4. Provide the following information:
    Debit or Credit
    Whether the transaction is to debit or credit the client’s account.
    Reason
    The reason for the adjustment in the list.

    Reasons are defined in ancillary data.

    Amount
    The amount being adjusted.
    Comments
    Any comments about the adjustment.
  5. In the Booking Search frame, search for the client trip to be associated with the adjustment:
    1. Selecting the From Date and To Date.
    2. Click Find.
    3. Click the trip in the Booking ID list.
    The trip's Origin and Destination locations are shown at the bottom of the dialog box.
  6. Click Save.

    The Balance is updated with the adjusted amount.

  7. Click Save to close the dialog box.