Clients
Name: Clients
Type: Ancillary, Application
Modules: Client, Booking, Scheduling, Faring, Reporting
Description: Main passenger table containing all related and cross-referencing information.
| Field | Documentation |
|---|---|
| ClientId | Unique, numeric identifier of the client. |
| ClientCode | Alphanumeric code attached to a client. |
| LastName | Last name of the client. |
| FirstName | First name of the client. |
| FirstNameAbbr | Abbreviation of the client's first name. |
| LastNameAbbr | Abbreviation of the client's last name. |
| MiddleName | Middle name of the client. |
| Gender | Gender of the client. |
| DateOfBirth | Birth date of the client. |
| Title | Title for the client (e.g., Mr, Mrs, Ms.). |
| SSN | Social security number of the client. |
| Para | Flag that indicates the client is a Para passenger type. |
| Flex | Flag that indicates the client is a Flex passenger type. |
| Fixed | Flag that indicates the client is a Fixed passenger type. |
| RideSh | Flag that indicates the client can share a ride with other clients. |
| Disability | List of disability types (from the DisabilityTypes table). |
| PrefSpaceType | Space type preferred by the client. |
| PrefNumSpaces | Number of spaces preferred by the client. |
| PreferredLanguage | Language preferred by the client (from the ActiveLanguages table). |
| LoadTime | Time in seconds required to load the client onto a vehicle. |
| UnloadTime | Time in seconds required to unload the client from a vehicle. |
| ModBy | User who last modified the record. |
| ModTime | Time the record was last modified. Value is in seconds from midnight. |
| ModDate | Date the record was last modified. |
| CreBy | User who created the record. |
| CreTime | Time client record was created. Value is in seconds from midnight. |
| CreDate | Date the client record was created. |
| Comments | Comments about the record. |
| PrivateComment | Comments about the client that can be viewed by certain users only. |
| MonthlyIncome | Monthly income of the client. |
| AdaCode | ADA code of the client (from the ADA Types table). |
| FareTypeId | Numeric identifier of the fare type for the client (from the FareTypes table). |
| FundingSourceId1 | Numeric identifier of the first default funding source for the client (from the FundingSources table). |
| FundingSourceId2 | Numeric identifier of the second default funding source for the client (from the FundingSources table). |
| FundingSourceId3 | Numeric identifier of the third default funding source for the client (from the FundingSources table). |
| MobAids | List of codes for the client's required mobility aids (from the MobilityAids table). |
| EligFromDate | Start date from which the client is eligible for services. |
| EligToDate | End date after which the client is no longer eligible for services. |
| SuspFromDate | Start date from which the client is/was suspended. |
| SuspToDate | End date after which the client is no longer suspended. |
| PermCond | Flag that indicates the client's condition is permanent. |
| Visitor | Flag that indicates the client is a visitor. |
| LostCard | Date the client lost his or her card (e.g., registration card). |
| ApplicationReceived | Date the client's application for services was received. |
| ApplicationReviewed | Date of the client's last eligibility review. |
| Certify | Indicates the certification status associated with the client. |
| CertifyDate | Date the client was certified for services. |
| CertifyComment | Comments about the client's certification. |
| MailDate | Date the most recent notification regarding a client's certification was printed. |
| AppealComment | Comments about the appeal by the client. |
| AppealDate | Date of the client's appeal. |
| Medicare | Medicare ID for the registered passenger. |
| SecondReviewComment | Comments about the second review for the client. |
| SecondReviewDate | Date of the client's second appeal. |
| ClientPassword | Password used by the client to log in to the system. |
| IvrFlag | Flag that indicates the client receives IVR notifications. |
| CoDriver | Flag that indicates the client requires a CoDriver. |
| ParaServiceId | Numeric identifier of the paraservice for the client (from the ParaService table). |
| CommentType | Internal use only. |
| RenewComment | Comments about the renewal of services by the client. |
| RenewDate | Date the client's services were last renewed. |
| MedicareFrDate | Start date from which Medicare for the client is valid. |
| MedicareToDate | End date after which Medicare for the client is no longer valid. |
| AddComment | Additional comments about the client. |
| ProviderId | Numeric identifier of the default provider for the client (from the Providers table). |
| ClientType | Client type code for the client (from the ClientTypes table). |
| PictureFile | Filename that contains a picture of the client. |
| AddDefaultPassType | Default passenger type of the client's additional passenger or companion (from the PassengerTypes table). |
| AddDefaultSpaceType | Default space type of the client's additional passenger or companion (from the SpaceTypes table). |
| UserDouble1 | Client supplementary data. |
| UserDouble2 | Client supplementary data. |
| UserLong1 | Client supplementary data. |
| UserLong2 | Client supplementary data. |
| UserLong3 | Client supplementary data. |
| UserLong4 | Client supplementary data. |
| UserLong5 | Client supplementary data. |
| UserString1 | Client supplementary data. |
| UserString10 | Client supplementary data. |
| UserString2 | Client supplementary data. |
| UserString3 | Client supplementary data. |
| UserString4 | Client supplementary data. |
| UserString5 | Client supplementary data. |
| UserString6 | Client supplementary data. |
| UserString7 | Client supplementary data. |
| UserString8 | Client supplementary data. |
| UserString9 | Client supplementary data. |
| AccountBalance | Current value of the client's account. |
| OverdraftLimit | Dollar value that the client can be overdrawn. |
| PhotoDate | Date the client's picture file was created or the picture was taken. |
| PrepaidReq | Flag that indicates the client must use prepaid faring. |
| Medicaid | Medicaid ID number of the client. |
| MedicaidFrDate | Start date from which the client's Medicaid account is valid. |
| MedicaidToDate | End date after which the client's Medicaid account is no longer valid. |
| CallClient | Flag that indicates the client should be called by the IVR system. |
| LastTripDate | Date of the client's last trip. |
| CumCancel | Total number of trips cancelled by the client. |
| CumLateCancel | Total number of trips cancelled late by the client. |
| CumNoShow | Total number of no shows by the client. |
| CumTrips | Total number of trips taken by the client. |
| Bed | Flag that indicates that the client will be picked up for the trip from his or her bed. |
| Curb | Flag that indicates the client will be picked up for the trip at the curb. |
| Door | Flag that indicates the client will be picked up for the trip at the door. |
| FundingSourceId4 | Numeric identifier of the fourth default funding source for the client (from FundingSources) table. |
| FundingSourceId5 | Numeric identifier of the fifth default funding source for the client (from FundingSources) table. |
| InActive | Flag that indicates that the client is currently inactive. |
| Alert | Flag that indicates the client has alerts. |
| WaitOnTransfer | Flag that indicates that the client can wait for a transfer. |
| MiddName | Middle name of the client. |
| TitleId | Numeric identifier of the title for the client (from the Titles table). |
| ExemptParaServiceArea | Flag that indicates if the client is exempt from a paraservice area. Set in the Clients screen on the Detail tab. |
| IVRAlternateCallbackPhone | Phone number used to call the client for IVR notifications (if not the home number). |
| IVRCallBackClient | Flag that indicates the client should be called using the IVR system. |
| IVRSendReminderPreviousDay | Flag that indicates the client should be called using the IVR system on the day before the scheduled trip. |
| IVRSendReminderSameDay | Flag that indicates the client should be called using the IVR system on the day of the scheduled trip. |
| NAPISId | NAPIS account ID number of the client. |
| NAPISCertifyDate | Date the client's NAPIS account was created and certified. |
| EthnicityId | Numeric identification of the ethnicity of the client (from the Ethnicity table). |
| NHouseHold | Number of people in the client's household. |
| AnnualIncome | Annual income of the client. |
| LowIncome | Flag that indicates the client qualifies as low income. |
| NAPISEligibility | NAPIS eligibility status of the client (0 = Age, 1 = Spouse of Eligible, 2 = 18-59 Disabled, 3 = Disabled living in Sr. Housing, 4 = Not eligible). Set in the Clients screen on the NAPIS tab. |
| SLA | Internal use only. |
| EmergencyContact | Name of the person to be contacted if there is an emergency with the client. |
| EmergencyPhone | Phone number to call if there is an emergency with the client. |
| NAPISCode | NAPIS identification number of the client. |
| EmergencyContactRel | Relationship of the emergency contact to the client (e.g., brother). |
| AdmUnitId | Deprecated. |
| WorkerId | Numeric identifier of the certification case worker. |
| DefaultExclGroup | Default exclusive group (e.g., T = passenger will have their own vehicle for the trip, F = passenger may share rides). |
| FirstUseDate | Date the client first booked a trip. |
| UserString11 | Client supplementary data. |
| UserString12 | Client supplementary data. |
| UserString13 | Client supplementary data. |
| UserString14 | Client supplementary data. |
| UserString15 | Client supplementary data. |
| UserString16 | Client supplementary data. |
| UserString17 | Client supplementary data. |
| UserString18 | Client supplementary data. |
| UserString19 | Client supplementary data. |
| UserString20 | Client supplementary data. |
| VehicleTypeExclusions | List of vehicle types that the client cannot ride on (from the VehicleTypes table). |
| ClientTypeCode | Numeric identifier of the client type (from the ClientType table). |
| MedicaidAuthNumber | Medicaid authorization number. |
| MedicaidAuthResult | Medicaid authorization result. |
| recordStatus | Record status. |
| MaxWalktoStop | Maximum distance in meters that the client can walk to a stop. |
| AddDefaultFareTypeId | Default fare type ID of the client's additional passenger or companion (from the FareType table). |
| IVRSendUpdateSameDay | Flag that indicates the client should be updated with trip information using the IVR system on the day of the scheduled trip. |
| ClientInActiveStatusId | Inactive status type of the client. Populated only if client is inactive (from the ClientInActiveStatusTypes table). |
| PassType | Default passenger type for the client (from the PassType table). |
| DefaultAddress | Default address of the client. |
| NotAppealId | Appeal ID number of the client's appeal. |
| NotLetterId | Notification letter ID number sent to the client. |
| NotLabelId | Notification label ID number of the client. |
| NotAltTypes | List of alternate notification types for the client (e.g., the letter is in a language other than the client's preferred language). |
| NotInfoReq | Internal use only (used in CERT Batch Processing). |
| NotInAda | Internal use only (used in CERT Batch Processing). |
| NotCaseWorkerName | Internal use only (used in CERT Batch Processing). |
| ProvisionalFromDate | Most current from date for the suspension of service of a client (PASS-SUS). |
| ProvisionalToDate | Most current to date for the suspension of service of a client (PASS-SUS). |
| SmartCardId | Smart card ID number for the client. |
| SmartCardTypeId | Smart card type ID number for the client (from the SmartCardTypes table). |
| SmartCardExpiry | Date the smart card owned by the client expires. |
| SmartCardStatusId | Numeric identifier of the smart card status type (from the StatusTypes table). |
| Lockout | Flag that indicates the client is locked out because the maximum number of allowable attempts has been exceeded. |
| FailedLoginAttempts | Number of times the client has tried to log in and failed. |
| LanguageId | Numeric identifier of the language preferred by the client to use to communicate with the client (from the ActiveLanguages table). |
| CustomerProfileId | Customer profile ID. |
| CustomerPaymentProfileId | Customer payment profile ID. |
| AnniversaryDate | Used for CERT; specifies the annual date that a client must re-certify. |
| RfidNumber | Radio frequency ID (RFID) number of in a client's card sent over the air to MDTs to identify a client. |
| revisionId | Used by TCC to ensure data integrity when client trips and records are updated at various partner sites. |
| ExpirationString | Unique string made up of a date, time, and a randomly generated key for securing the reset password functionality. |
| FileGroupId | Used for storing client documents. |
| StudentEligFromDate | Start date of client's student eligibility period (used for purchasing student passes). (Set in the Clients screen on the Certification tab.) |
| StudentEligToDate | End date of client's student eligibility period (used for purchasing student passes). (Set in the Clients screen on the Certification tab.) |
| WebPassword | Client's login password for the Pass-WEB interface. May be encrypted. |
| GenIVRpassword | True if ClientPassword (IVR password) was automatically generated. |
| GenWEBpassword | True if WEBpassword was automatically generated. |
| IsWebDisabled | Indicates client does not currently have access to PASS-Web services. |
| RestrictedAccessAllowed | List of allowable restricted locations to which the client can go. |
| IsIVRDisabled | Indicates if the client has access to the IVR system. |
| EZWalletDisabled | Indicates if EZ-Wallet is disabled for the client. |