Divisional Top 10 Report
The Divisional Top 10 report provides a summary of the feedback received by Feedback type and categorized by Reporting Group and/or Feedback subtype within the selected date range. .
Parameters
| Parameter | Description |
|---|---|
| From Date | Start date of the time period covered in the report. |
| To Date | End date of the time period covered in the report. |
| Feedback Type |
Feedback type included in the report. Some examples are: Commendation, Complaint, Inquiry, Risk. You can define your own feedback type according to your requirements. |
| By Reporting Group | If selected, the feedback is categorized by reporting group. |
| By Subtype | If selected, the feedback is sorted by feedback subtype. |
| Include Invalid Feedback |
If selected, only feedback with the selected Feedback subtype that is not marked valid in the COM Investigator or COM Representative screen is included in the report. Checking both Include Valid Feedback and Include Invalid Feedback options means that all feedback with the selected feedback subtype will be included in the report. |
| Include Valid Feedback | If selected, only feedback with the selected Feedback subtype that is marked valid in the COM Investigator or COM Representative screen is included in the report. |
| Report Title | Report Title Custom title that you want to apply to the report. |
| Export as | Format type of the report when exported – The options are:
|
| Archive Report | If selected, a copy of the report is saved so it can be later viewed in the Report Archive module. |
Sample Report
