About This Guide

The Trapeze PASS- IVR System Administrator Guide explains the Trapeze IVR components and describes how to configure and maintain the system.

The document focuses primarily on the maintenance of the Voice Gateway and Trapeze application services. For information on the maintenance of your telephony components, please contact your telephony vendor.

This guide is not intended to answer complex or site specific questions. If you have questions, contact your Trapeze representative. For an up-to-date source of information on Trapeze Software and its products, visit the Trapeze website at: http://www.trapezegroup.com