Editing Messages

You can edit the messages that are on the Pending and Scheduled tabs on the Messages screen. If a scheduled message is about to be sent, you will not be able to edit it.

Sign into Floodgate Messaging and open the Messages screen. It opens with the Pending tab by default.
To be able to edit messages on the Scheduled tab, you also require the Schedule user permission.

You can only view the messages on the Sent tab.

  1. Click the Pending or Scheduled tab.
  2. Select and hold (or right-click) the message that you want to edit, and then select Edit.
    Edit option in shortcut menu
    The Edit xxx Message screen appears. The xxx may be Pending or Scheduled depending on which tab you selected the message.
    Sample Edit Message screen
  3. Optional: Make the changes that you want on the message.
  4. Click Next.
    The Review Message screen appears.
  5. Click the appropriate option that you want to apply:
    • Delete
    • Schedule
    • Send Now