Denials Report

The Denials report shows denials for a specified date range. The report can show detailed information, including the pick-up and drop-off address, the time requested, and the distance of each trip.

Table 1. Denials Report Parameters
Parameter Description
From Date First date of records in the report.
To Date Last date of records in the report.
Adversarial Denial Booking subtype used for adversarial denials.
Capacity Denial Booking sybtype used for capacity denials.
Eligibility Denial Booking subtype used for eligibility denials.
Other Denial Booking subtype used for other denials.
Show SchTime If selected, scheduled times are included.
Group by Specifies whether to group data by provider or by client name.
Show Details If selected, the report shows trip details. If cleared, the report shows summary information only.
Providers If All is selected, records for all providers appear in the report. If All is cleared, select individual providers from the list. The options available to you depend on provider security.
Funding Sources If All is selected, the report includes data for all funding sources. If All is cleared, select funding sources from the list.
Ada Codes If All is selected, records for all ADA codes appear in the report. Clear All to select specific ADA codes from the list.

The Denials summary report.


The Denials detailed report.