Adding Multiple Contact Methods for Provider Contacts

Multiple contact methods and the specific times they can be used can be defined for each contact person.

Before you begin

The Trapeze4 Workstation must be open to Providers ancillary data.

Procedure

  1. On the Select tab, search for and select the provider for the contact person.
  2. On the Detail tab, click the Contact Info button.
    The Contact Category dialog box appears.
  3. Select the contact person for which to add additional contact information.
  4. Click the Contact Info button.
  5. Complete the following fields:
    Object Type
    In the list, click the address type.
    Device Abbr
    In the list, click the device type. For example, cell phone.
    Connect String
    Type the contact information. For example, a specific phone number or e-mail address.

    The connect string must be for the defined Device Abbr.

    Visible
    To make the contact information visible on other PASS screens, click Yes.

    If you select No, the information is masked by asterisks on other PASS screens.

    Comments
    Type any comments about the contact.
  6. Click Save.
  7. Specify days and times when you can use the contact method:
    1. Click the contact method.
    2. Complete the following fields:
      Week Template
      In the list, select the check box for each day of the week when the contact method can be used.
      From Date
      Specify the first date the contact method can be used.
      To Date
      Specify the last date the contact method can be used.
      From Time
      Type the earliest time on a day when the contact method can be used.
      To Time
      Type the latest time on a day when the contact method can be used.
      Comments
      Type any comments about this contact method and contact time.
    3. Click OK.