DialString Properties

The DialString context properties relate to how the IVR system constructs a dial string when placing an outbound call.

Table 1. DialString Properties
Property Description

CommonInfo/DialString/

PermitLocalExtensionDialing

If selected, the system allows local extension numbers to be dialed.

CommonInfo/DialString/

CheckSevenDigitDialingRules

If selected, the system searches for Calling Rules with the rule type of ‘7D’ and applies these rules to the dial string.

CommonInfo/DialString/

CheckTenDigitDialingRules

If selected, the system dials the area code when it is included in the Calling rules table.

CommonInfo/DialString/

Permit911Dialing

If selected, the system allows a user to dial 911.

CommonInfo/DialString/

PreserveLongDistPrefix

If selected, the system preserves the long distance prefix when it is encountered in the original dial string.

CommonInfo/DialString/

UseUKDialingRules

If selected, the software uses UK style dialing rules instead of the North American rules.

CommonInfo/DialString/

PreserveLocalCallAreaCode

If selected, the software preserves an area code that is not considered long distance, for example, to enable 10 digit dialing.

CommonInfo/DialString/

PauseBeforeDialingExtension

Sets the length in time (milliseconds) that the system should pause before dialing an extension number.

CommonInfo/DialString/

PausePerCharacter

Sets the length in time (in milliseconds) that the dialing service delays per character in the dial string.This value should match the value of its counterpart in the dialing device.

CommonInfo/DialString/

PauseCharacter

Sets the character that is added in between the phone number and the extension after the external call dial prefix and after the long distance security code.

CommonInfo/DialString/

ExternalCallDialPrefix /

PauseAfterPrefix

Sets the length in time (milliseconds) that the system should pause after dialing the prefix.

CommonInfo/DialString/

ExternalCallDialPrefix /

PrefixDigits

Sets the prefix to dial before each sequence.

CommonInfo/DialString/

LongDistSecurityCode /

CodeDigits

Sets the digits the system dials if a long distance security code is required to dial a long distance phone number.

CommonInfo/DialString/

LongDistSecurityCode /

PauseBeforeCode

Sets the length in time (milliseconds) that the system should pause before dialing the security code.