Starting the Service Shell

Before you can configure or use the Client Shell, you must start the Service Shell.

You can start the Service Shell from a shortcut on the desktop if available, or from the directory where IVR is installed.

You can also run the Service Shell as a Windows service.

Perform one of the following steps:

• Double click a shortcut, if available, to the Service Shell executable (SrvShell.exe)
  Note: The shortcut must specify profile and server information using the -config and \id parameters described below.
• At a command prompt, change to the path > Bin > vc12 > Win32 > Release folder, where path is the directory where IVR is installed, and type the following command:

  SrvShell.exe -config profileName.profile -id=Server

  Where:

  profileName is the name of the profile that you want to use.

  Server is the server specified in the profile (Primary or Secondary).