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About Floodgate Messaging
Floodgate Messaging allows the automatic delivery of standard or generic notifications through IVR to all or a large segment of Demand Response customers during specific conditions defined by the transit agency's policies.
About This Guide
This Floodgate Messaging User Guide is intended to describe the main tasks that you can perform in Floodgate Messaging.

About This Guide

This Floodgate Messaging User Guide is intended to describe the main tasks that you can perform in Floodgate Messaging.

It is not intended to answer complex or questions specific to your transit agency. For these questions or issues, please contact your Trapeze representative.

This guide does not cover procedures related to working with the third-party communications platform you use with Floodgate Messaging, for example, Twilio. (You can access Twilio documentation at:https://www.twilio.com/docs/voice)

Sending Us Feedback

Please send any comments or feedback about the Guide to: documentation@trapezegroup.com