Creating Worker Groups

You can create worker groups as user groups in the Security screen in the Trapeze6 Client Shell..

In the Trapeze6 Client Shell, open the Security screen.
As a WebCare administrator, you belong to a separate group, for example, the WebCare Administrator Group. (When WebCare was installed, the Trapeze representative would have created this group as well as a worker group template that you can export and use to save time and effort when creating worker groups.)

You can create multiple worker groups based on how work is distributed in the organizations that you support.

  1. Click Security > Add User Group.
    A dialog appears.
  2. Type the new user group name based on your agency's naming convention and click OK.
    The new user group name appears in the User Groups list in the left pane of the Security screen.
  3. In the Attributes frame, type a description of the group.
  4. In the Permissions pane, assign the appropriate permissions for the group.
  5. Click the Save button: