Exporting User Groups

Worker groups generally have the same set of permissions. After creating one worker group, you can use it as a template to save time and effort when creating other worker groups.

Open the Security screen.
The worker group template can be created when WebCare is first installed. The set of permissions given to the worker group is saved in an xml file, which you can import to apply to another worker group that you have created.
  1. In the UserGroups list, right-click the user group you want to use as a template, and then click ExportGroups.
    The Select User Groups dialog appears. The user group is selected by default.
  2. Click OK.
    The Save As dialog box appears.
  3. In the File name field, type an appropriate name for the file, and then click Save
    The file is saved in an *.xml format.