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About the COM Representative Screen
Once ancillary data and system properties have been defined to suit the needs of your transit site, you can record customer feedback in COM using the COM Representative screen.
Opening the COM Representative Screen
You can open the COM Representative through the Launchpad or Task menu.

Opening the COM Representative Screen

You can open the COM Representative through the Launchpad or Task menu.

To open the COM Representative screen, do one of the following steps:

Click the COM Representative button on the Launchpad: .
Click Task > COM Representative. The availability of the Launchpad and menu options depend on how your navigation options have been set up.