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About the COM Representative Screen
Once ancillary data and system properties have been defined to suit the needs of your transit site, you can record customer feedback in COM using the COM Representative screen.
About Feedback in COM Representative Screen
The COM Representative screen is designed to accommodate circumstances when a feedback record can include more than one subject, relate to a specific service (fixed route, demand response), or refer to multiple transit experiences.

About Feedback in COM Representative Screen

The COM Representative screen is designed to accommodate circumstances when a feedback record can include more than one subject, relate to a specific service (fixed route, demand response), or refer to multiple transit experiences.

Note: You can record feedback in the system when the COM Representative screen has been customized for your site.