Home
About Workspaces
A workspace refers to the user interface that contains the features such as menu options and commands that allow you to perform tasks based on your security permissions.
About Source Workspaces
You can update your existing workspace layout with a source workspace when you upgrade your COM version using the Workspace Layout Manager. The source workspace may be an exported workspace or a workspace that is locally stored in the database.
Importing Workspaces
To help resolve some issues that you may be having, Trapeze Customer Care may send you a workspace file and ask you to import it to ensure that you are both looking at the same layout .

Importing Workspaces

To help resolve some issues that you may be having, Trapeze Customer Care may send you a workspace file and ask you to import it to ensure that you are both looking at the same layout .

Click File > Workspaces > Import.
The Open dialog opens.
In the File Name field, navigate to the folder where the file was exported. (Ask the person who exported it for the exact location.)
Select the workspace file you want to import.
Click Open.
COM opens the imported workspace on your machine.
Note: The imported workspace does not appear in the list in the Workspaces dialog. This is because COM only opens the file from where it is stored in the network.